Associate AV End User Computing Specialist

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Sets up, operates, and maintains equipment used to enhance live audio/video events.
• Verifies AV equipment is configured and operating correctly.
• Troubleshoots and repairs faulty AV equipment.
• Ensures all AV equipment is fully operational and performs regular maintenance.
• Cleans and dresses loose wire/cable to ensure safety and organization.
• Follows general installation best practices to ensure optimal performance.
• Provides timely responses to user requests and inquiries related to AV support.
• Assists in prioritizing and completing user requests for AV services.
• Installs AV hardware and software, including switches, mixers, microphones, and other AV-related devices.
• Relocates and installs AV devices as required.
• Provides primary support for tasks related to AV systems during events and meetings.
• Guides users with setting up presentations and operating AV equipment.

• Customer service centric [Required]
• Strong Time Management skills [Required]
• Excellent verbal and oral communications [Required]
• Adept typist [Required]
• Knowledge of AV platforms such as Crestron, Cisco Conferencing, ClickShare, and Skype for Business [Required]
• Microsoft Office applications and ticket management systems [Required]
• Audio knowledge including use of a mixer and equalizer [Preferred]
• Computer hardware [Preferred]
• Basic Windows PC troubleshooting [Preferred]

• 1+ AV support [Required]

• Certified Technology Specialist (CTS) [Preferred]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.