Credentialing Auditor/Educator

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Conduct comprehensive audits of credentialing, reappointment, and provider enrollment files to verify accuracy, completeness, and compliance with accreditation requirements, regulatory standards, and internal organizational policies.
• Identify errors, inconsistencies, and process gaps during audits, and prepare clear, detailed audit reports outlining findings, trends, and recommended corrective actions.
• Participate in the preparation and support of audit documentation for submission to regulatory agencies, ensuring all required materials are accurate and complete.
• Develop, update, and maintain audit criteria and checklists, and recommend operational improvements to enhance credentialing processes and compliance.
• Create, implement, and facilitate onboarding training programs for new credentialing team members, as well as ongoing training focused on credentialing standards, system workflows, and industry best practices.
• Design and produce educational resources, including job aids, standard operating procedures (SOPs), and reference guides, to support staff in maintaining credentialing excellence.
• Deliver targeted training sessions based on audit findings and staff performance trends to address specific areas of need and promote continuous improvement.
• Serve as a resource and subject-matter expert on credentialing standards, providing guidance and support to credentialing teams as needed.
• Collaborate with team leads and other stakeholders to ensure consistency and alignment in credentialing processes across multi-site, multi-state CVO operations.
• Performs other duties as assigned.

• Comprehensive understanding of credentialing, reappointment, including primary source verification, application review [Required]
• Ability to work independently and collaborative in a high-volume, fast-paced environment. [Required]
• Advanced attention to detail with a high degree of accuracy and quality control [Required]
• Excellent written and verbal communication skills [Required]
• Ability to train and education staff [Required]
• Experience conducting audits in a CVO or managed-care environment [Preferred]
• Experience developing training programs, SOPs [Preferred]
• Experience supporting provider enrollment audits [Preferred]

• High School Grad or Equiv [Required]
• Bachelor's [Preferred]

• 3+ years in hospital credentialing, managed care credentialing, and/or provider enrollment experience [Required]
• 3+ years MD Staff experience [Preferred]

• Certified Provider Credentialing Specialist (CPCS) [Preferred]
• Certified Professional Medical Staff Management (CPMSM) [Preferred]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.