Commercial Project Manager, Meta

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $2B in revenue, and employ approximately 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

• →Maintain a high level of knowledge regarding AFL’s products and services and their applications to potential customers. Act in a consultative role to the customer to ensure that they can easily order, install, and add value to their internal programs with our programs and services.
• →Maintain sufficient knowledge of strategic customer’s business to recognize opportunities and be perceived by the customer as a problem solver and cost displacement specialist. New opportunities as well as their business potential should be communicated to the sales and marketing management on a timely basis.
• →Provide direction to the customer service representative organization in support of customer needs.
• →Report all customer problems to management as quickly as possible to ensure the problem is resolved in a timely manner. Track the progress of the problem resolution and ensure that it meets the requirements of the customer.
• →May develop a full-scale project plan, which includes scheduling, execution planning, and tracking. Define project tasks and resource requirements.  Continuously monitor and report on progress of the project to all stakeholders, including documenting such progress.
• →Effectively communicate project plan and expectations to team members/stakeholders in a timely and clear fashion. This includes keeping team members/stakeholders on task and on schedule.
• →Identify, manage and mitigate risks. Manage changes in project scope.  Must anticipate and catch deviations from the plan or schedule early and keep all team members/stakeholders informed.
• →Coach, mentor, motivate and supervise project team members, and influence them to take positive action and have accountability for their assigned work
• →Exercise good judgement and act quickly to resolve issues
• →Materials management

• Bachelor’s degree Business, Engineering, or equivalent experience
• Minimum 8 years related experience
• Project planning and control.  Knowledge of project management concepts, efficient project scheduling, cost planning and performance.
• Experienced in providing a team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges
• Critical thinker with the ability to problem solve effectively and efficiently
• Possess good judgment and a sense of urgency
• Excellent organizational and customer service skills
• Proficient with MS Office and MS Project, or spreadsheets or other appropriate tools to manage people and tasks and keep up-to-date.
• PMP certification a plus
• Ability to travel up to 15%.

• Self-starter with integrity and confidence who strives to achieve even the most challenging objectives with limited supervision
• Team player with well-developed interpersonal skills who is persuasive, encouraging, and motivating
• Interpersonal skills: strong communicator with the ability to convey complex issues in simple terms to all levels of the organization; ability to make presentations and interact in a professional manner
• Objective and open-minded contributor who maintains a positive attitude in difficult environments
• Highly organized
• Ability to work cross-functionally
• Good judgement and a sense of urgency