Project Manager (Glendale AZ)

United States·GlendaleFull Timemid

OperationsProject Manager

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Quick Summary

Overview

At Agate Software, we are building a better world by revolutionizing how government agencies and nonprofits manage their grant processes. Our solutions empower our customers to maximize their resources, drive compliance, and focus on their core missions of distributing millions of dollars in…

Technical Tools

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Our success is built on three pillars: Innovation, Integrity, and Impact. For over 20 years, Agate Software has been at the forefront of transformative innovation in the grant management industry. Our journey is marked by groundbreaking achievements and a commitment to pushing boundaries. By simplifying complex workflows, enhancing transparency, and turbo-charging efficiency, we enable our customers to maximize the impact of their funding.

Always challenging the status quo, we strive to set new industry standards and we are seeking the brightest minds to join us in this mission. If you're ready to apply your expertise in a dynamic, growth-oriented, mission-driven environment, read on to see how this position aligns with your skills and interests!

Please note that this position is eligible for a hybrid schedule with 3 days required onsite/2 days remote after the first 90 days.

What We’re Looking For

Are you passionate about leading projects that make a difference in the public sector? At Agate Software, we specialize in developing innovative grant management platforms that empower state and local government agencies to maximize their impact.

As a Project Manager, you will own and drive projects that streamline grant processes, enhance transparency, and enable critical funding for community services. In this role you will be responsible for directing multiple implementation projects, tracking operational metrics, and managing internal work requests. You will serve as a liaison among stakeholders, including clients, subject matter experts, and various internal teams such as product development, sales, and customer support. Your ultimate responsibility is to ensure the successful delivery of projects, meeting customer expectations, and achieving company goals.

If you are a proactive leader with a commitment to excellence and a drive to contribute to meaningful change, we invite you to join our mission-driven team!

Project Planning and Execution: Develop and manage a high-volume portfolio of implementations, upgrades, and maintenance projects ensuring they are completed on time and within budget.

Risk Management: Proactively identify and manage project risks. Develop and implement risk mitigation plans.

Stakeholder Management: Build and maintain strong relationships with key stakeholders. Engage with key stakeholders to understand their requirements, providing expert advice on grant management strategies and product capabilities.

Customer Collaboration: Work directly with customers to define and document high-level business requirements and detailed requirements. Align customer goals with product functionality, managing customer expectations about product capabilities and enhancements.

Cross-functional Collaboration: Participate in cross-functional team activities, including requirements gathering and business process modeling.

Technical Leadership: Guide technical teams in developing and implementing system configuration, customizations, and enhancements to deliver specified business outcomes. Assist in designing end-user interfaces specific to client programs.

Quality Assurance and Control: Lead the quality assurance process and oversee the quality control process to ensure all solutions meet rigorous standards before client review.

Testing and Validation: Develop and oversee functional and user acceptance testing to ensure the final product operates according to contract specifications.

Documentation and Reporting: Track business operational metrics, including capacity modeling and implementation efficiency. Maintain comprehensive project documentation and provide regular progress reports to both internal and external stakeholders.

Bachelor’s degree in Business Administration, Computer Science, Project Management, or a related field (preferred).

1–3 years of project management experience, ideally within a SaaS or technology environment.

1+ years of experience with tools like Azure DevOps, Jira, Visio, LucidChart, or Figma.

Proven ability to manage small- to medium-scale projects and deliver under tight deadlines.

Experience in client-facing roles, managing stakeholder expectations effectively.

Strong analytical and problem-solving abilities, with a knack for transforming client needs into actionable plans.

Proficiency in Microsoft Office and familiarity with project management tools.

Excellent communication and interpersonal skills to engage with diverse stakeholders.

Certifications: Project Management Certification (CAPM) preferred.

Seamless project delivery that meets or exceeds client expectations while adhering to timelines and budgets.

Transparent communication and collaboration that fosters trust and alignment among stakeholders.

Accurate and insightful reporting that drives continuous improvement and informed decision-making.

Teams that operate efficiently with a clear cadence, resulting in predictable and sustainable project outcomes.

Personal and professional growth within a role that directly impacts the success of Agate Software’s clients and operations.

This role offers the opportunity to make a meaningful impact in the public sector, delivering technology solutions that drive operational excellence for government agencies. Apply today to join a team committed to innovation, quality, and customer success.