Service and Parts Coordinator

Position Summary

Dawes Rigging & Crane Rental, located in Milwaukee, is seeking a Service and Parts Coordinator with solid general office skills to maintain and coordinate a stock of spare parts to ensure they are available to meet company needs. This is a full-time, exempt position with comprehensive benefits package in a casual office environment.

Essential Functions

• Answer multi-line incoming telephone calls and provide exceptional customer service
• Purchase new or additional stock via phone, email or web portal
• Receive and count stock items, and record data manually or using computer
• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
• Store items in an orderly and accessible manner in stockrooms, or other areas.
• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
• Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
• Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued
• Issue or distribute materials, parts, and supplies to customers or coworkers, based on information from incoming work orders, purchase orders or requisitions
• Various administrative tasks such as processing documents, faxing, filing and data entry
• Other tasks as assigned.

Skills and Experience Requirements

• Experience with heavy construction equipment is preferred
• Able to work in a fast paced environment and meet deadlines
• Must be able to work 40 hours a week and overtime as needed
• Able to sit for longs periods of time
• Able to use phone, computer and other office equipment
• Able to lift up to 50lbs.
• Must have a working knowledge of Microsoft Office products. Experience with NexGen maintenance software is a plus