Customer Journeys Consultant (AJO) (100% Remote) (India & EMEA)

AllShore Talent partners with growing organizations to build high-performing technology and consulting teams. We connect skilled professionals with meaningful, long-term engagements across web technologies, digital experience platforms, and enterprise software delivery — offering competitive compensation, flexible engagement models, and a collaborative, remote-friendly culture.

The Customer Journeys Technical Consultant leads complex marketing technology implementations across B2C and B2B customers, with a strong focus on Adobe Customer Journey solutions (AJO, Campaign, Marketo, Target). This role combines technical delivery leadership, marketing automation expertise, and consulting capabilities to drive value for our customers and support the growth of our product offerings. 

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• Hands-on expertise with B2C and B2B marketing technologies such as: Adobe Journey Optimizer (AJO), Marketo, Adobe Campaign, Adobe Target, Responsys, Salesforce Marketing Cloud, Cheetah Mail, Braze, HubSpot, and other enterprise marketing platforms; Adobe solutions preferred but not required. 

• Strong understanding of marketing personalization, segmentation, experimentation frameworks (A/B, multivariate), and data‑driven optimization strategies. 

• Knowledge of the digital marketing ecosystem and the tools, technologies and strategies that support it including CDP, DMP, Paid Media, identity management, marketing automation, data collection & privacy laws. 

• Proficiency in HTML, SQL, scripting, data modeling concepts, campaign logic, and workflow orchestration. 

• Experience working with and setting up API connections and comfortable using Postman, PostBuster or similar tools.

• Ability to translate business goals and requirements into scalable marketing architectures, data structures, and measurable KPIs. 

• Produce clear, well-communicated, complete designs for product features or sub-systems 

• Strong consulting skillset, including the ability to deliver industry insights, apply a proactive and prescriptive approach, and confidently engage with executive‑level stakeholders. 

• Excellent communication, problem‑solving, and cross-functional collaboration skills, with the ability to navigate ambiguity and drive clear outcomes. 

• Experience partnering with Product and Engineering teams to inform roadmap planning, identify enhancements, and support go‑to‑market strategy. 

• Ability to learn on the fly and stay on top of a rapidly changing technology landscape that is heavily influenced by advancements in AI. 

• Experience leading multi‑workstream marketing technology or customer experience programs. 

• Background in customer journey design, lifecycle marketing, or marketing analytics. 

• Certifications in Adobe Experience Cloud applications or similar platforms. 

Full-time consulting engagement supporting enterprise marketing technology clients.

Remote, supporting clients across the United States and Canada. Core collaboration hours are aligned to Central Time (CST).