Five9 CCaaS Platform Engineer (India & Philippines ONLY) (100% Remote)

Condado is a cloud contact center consulting and delivery partner specializing in Contact Center as a Service (CCaaS) platforms. We help organizations implement, optimize, and support modern customer experience solutions across voice, digital channels, and integrations. Our teams work hands on with platforms such as NICE CXone, Five9, Zoom Contact Center, and Amazon Connect, delivering practical, reliable solutions for real client needs.

Condado is seeking a Five9 CCaaS Platform Engineer to support the technical implementation and ongoing operation of Five9 environments. This role is execution heavy and technical, focused on configuring, deploying, and supporting Five9 platforms based on approved solution designs.

You will work closely with Condado solution architects and delivery leads, translating designs into production ready environments. This role is not responsible for solution architecture or client strategy, but plays a critical role in ensuring stable, well configured Five9 implementations.