Senior Product Manager-Vault

• Ingest SLA and outtake SLA adherence
• Cost per item processed (labor minutes, rework, fully loaded unit cost)
• Throughput per FTE and items processed per week
• Error and rework rate
• Inventory activation rate (vaulted → live → sold)
• Vault-related seller satisfaction / NPS

• Material reduction in median and P90 time-to-liquidity.
• Clear, reliable SLAs across ingest, processing, and outtake.
• A weekly Vault operating dashboard actively used by leadership.
• 30–50% reduction in manual handoffs and exception-driven rework.
• Faster activation of existing vault inventory into live listings.
• A disciplined roadmap aligned across Ops, Engineering, and Marketplace.
• A Vault operation that scales volume without linear headcount growth.

You are a highly driven, systems-oriented Product Manager who is excited to apply modern software and AI tools to a real-world, physical operation.

You are scrappy, hungry, and motivated to grow a business unit, not just ship features.

• 5–8+ years of Product Management experience in operationally complex environments.
• Strong intuition for warehouse, logistics, or 3PL-style businesses, including metrics like throughput, SLAs, cost per unit, rework, and capacity utilization.
• Deep interest in AI-first workflows, including experimenting with AI agents, automation tools, and human-in-the-loop systems.
• Experience translating messy, real-world processes into clean, scalable internal tools.
• Comfort working closely with warehouse/ops teams and engineering teams.
• Highly data-driven; you define success clearly and hold yourself accountable to outcomes.
• Able to operate at both the tactical level (process details, edge cases) and the strategic level (roadmap, prioritization, business impact).

• Experience with fulfillment centers, warehousing, logistics, or 3PL operations.
• Exposure to international shipping, customs, insurance, or cross-border workflows.
• Experience deploying automation or AI-assisted tooling in operational environments.
• Familiarity with handling high-value physical assets at scale.

• A seat at the table to help shape the future of Alt and the alternative asset space
• Autonomy and ownership on projects that matter
• $100/month work-from-home stipend
• $200/month wellness stipend
• WeWork office stipend
• 401(k) retirement benefits
• Flexible vacation policy
• Generous paid parental leave
• Competitive healthcare benefits, including HSA, for you and your dependent(s)

Base salary range: $180,000 - $230,000, plus equity. Offers may vary based on experience, location, and other factors.