Amarbank
Amarbank6mo ago

Customer Experience Retail (Kurir/Surveyor) – Bandung

IndonesiaIndonesia·BandungFull-time - Contractmid
Customer SuccessCustomer Experience
9 views0 saves0 applied
Apply Now

Quick Summary

Overview

Ensure the accuracy and completeness of borrower customer data. Conduct contract signing with customers in accordance with company procedures. Perform field visits or surveys to customers’ offices to verify information and maintain service quality.

Technical Tools
Customer SuccessCustomer Experience
  • Memastikan data pelanggan (borrower) akurat dan lengkap.
  • Melakukan proses penandatanganan kontrak dengan pelanggan sesuai prosedur perusahaan.
  • Melakukan kunjungan (field visit) atau survei ke kantor pelanggan untuk melakukan verifikasi data serta menjaga kualitas layanan.
  • Memberikan pengalaman terbaik kepada pelanggan melalui pelayanan yang profesional, responsif, dan berorientasi pada kepuasan pelanggan.
  • Berkoordinasi dengan tim internal untuk memastikan proses onboarding pelanggan dan penandatanganan kontrak berjalan dengan lancar dan efisien.
  • Pendidikan minimal SMA/SMK/Diploma dari semua jurusan.
  • Memiliki pengalaman di bidang Customer Service, Field Survey, atau Administrasi Kredit menjadi nilai tambah.
  • Memiliki kemampuan komunikasi dan interpersonal yang baik.
  • Teliti, jujur, dan bertanggung jawab.
  • Bersedia bekerja di lapangan serta melakukan kunjungan ke lokasi pelanggan.
  • Mampu bekerja secara mandiri maupun dalam tim.
  • Memiliki SIM C atau SIM A yang masih berlaku menjadi nilai tambah.
  • Memiliki STNK dan kendaraan bermotor dengan plat nomor yang masih aktif.
  • Memiliki smartphone dan nomor handphone yang aktif.
  • Penempatan: Bandung

    • Location & Eligibility

    Where is the job
    Bandung, Indonesia
    On-site at the office
    Who can apply
    ID
    Listed under
    Worldwide

    Listing Details

    Posted
    February 23, 2026
    First seen
    March 26, 2026
    Last seen
    September 12, 2026

    Posting Health

    Days active
    169
    Repost count
    0
    Trust Level
    21%
    Scored at
    September 12, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position

    4 other jobs at Amarbank

    View all →

    Explore open roles at Amarbank.

    Amarbank
    Funding Team Lead - Branch Satrio
    Full-time - Permanent    Amarbank
    Customer Experience Retail (Kurir/Surveyor) – Semarang
    Full-time - Contract    Amarbank
    Customer Operations Intern
    Intern    Amarbank
    Area Partnership Development Team Lead - Semarang
    Full-time - Contract

    Similar Customer Experience jobs

    View all →
    acehardwareacehardware
    Sr. Director - Customer Experience
    $140k–$160k/yr
    TecovasTecovas
    Senior Customer Experience (CX) Manager
    $110k–$125k/yr
    floor-coverings-international-careersfloor-coverings-international-careers
    Customer Experience Office Manager
    NateraNateraRemote
    Customer Experience Assoc
    USD 19-22
    Remote
    SamsaraSamsaraRemote
    Customer Experience Strategy Manager
    USD 106802-161550
    Remote
    Own RetailOwn Retail
    Werkstudent Digital Customer Experience & Connected Services (m/w/d)
    Hybrid

    Browse Similar Jobs

    Customer Success Manager2.1kTechnical Support318Implementation Specialist266Implementation Consultant263Customer Success Specialist166Enterprise Customer Success Manager139Customer Experience Manager109Onboarding Manager88Partner Success Manager83Renewals Manager62Client Success Manager50Strategic Customer Success Manager45Technical Customer Success Manager45Adoption Specialist39Renewals Specialist36Customer Onboarding Specialist21Customer Enablement Manager14Customer Success Operations Manager13Customer Training Specialist10Mid-Market Customer Success Manager9
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    AmarbankCustomer Experience Retail (Kurir/Surveyor) – Bandung
    Apply Now