Amplitude17h ago

Manager, AMER Technical Support

San Franciscomid

EngineeringCustomer Support

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Quick Summary

Overview

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences.

Technical Tools

EngineeringCustomer Support

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Responsibilities

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What We Offer

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✓Amplitude is a tech company to bet your career on in 2021, according to Business Insider.

✓Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL.

✓Amplitude is the #1 product analytics solution according to G2.

✓Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures,, Y Combinator and other top tier investors.

✓Not only are tech leaders like PayPal, Shopify and Square using Amplitude, but so are some of the biggest, most enduring companies in the world like Walmart and NBC Universal.

✓We’re a global and fast-growing team! We’ve hired more than 300 people in 2021 and have operations in San Francisco (HQ), New York, Amsterdam, London, Paris and Singapore.

✓Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.