Education and Policy Assistant Manager, CLB

Clubs Policy and Education Assistant Manager Reports To Clubs Commissioner Job Summary The Clubs Policy and Education Assistant Manager plays a vital role in shaping and maintaining equitable, accessible, and efficient club policies. Through in-depth research and analysis, they recommend thoughtful policy updates that support a more inclusive and streamlined club experience. Working closely with the Operations and Finance Assistant Manager, they identify opportunities to enhance administrative efficiency through policy reform. They also support the Clubs Commissioner in the club ratification process, ensure consistent policy compliance across all clubs, and collaborate with the Communications and Development team to develop clear, engaging educational materials that effectively communicate policy changes to the student body.   Competencies Accountability   Attention to Detail   Communication   Cultural Sensitivity   Problem Solving   Conflict Management   Time Management   Customer/Client Focused   Job Duties Conduct research and analysis to support updates to the Clubs Policy, focusing on improving accessibility, equity, and operational effectiveness. Assist the Clubs Commissioner in the club ratification process, ensuring that new and existing clubs meet policy requirements. Monitor and support policy compliance across all recognized clubs. Collaborate with the Communications and Development team to develop and distribute educational materials that reflect current policy. Help ensure clubs are well-informed of any policy updates or procedural changes through workshops, documentation, and outreach. Ensure all student needs are addressed and handled professionally Maintain a calm demeanor during periods of high stress Maintain positive working relationships with relevant stakeholders related to all portfolios Assist the Commissioner in the development of a goal plan, budget, mid-year review, and any relevant capital expenditure proposals Coordinate activities with the Senior Manager by scheduling work assignments, setting priorities, and delegating work accordingly Attend and fully participate in all in person and virtual meetings Maintain consistent communication with all relevant stakeholders, responding to e-mails in a timely manner Complete a thorough transition process with the incoming manager that includes one on one meetings and a transition manual Complete other duties as assigned   Job Requirements Ability to remain calm and poised in urgent situations   Ability to identify measures of performance and actions needed to improve or correct performance   Demonstrated time management skills   Ability to supervise and motivate a team to achieve and exceed their goals   Ability to delegate, set expectations, and monitor progress of all direct reports   Sound analytical thinking, planning, prioritization, and execution skills   Ability to build and sustain relationships with key business partners and other external stakeholders   Highly effective project management, prioritization, multi-tasking, and time management skills to meet deadlines   Open availability and flexibility to work nights, weekends, and store openings and closing to meet the needs of the business   Work Conditions Interaction with employees, management, and the public at large   Operation of desktop computer and peripheral   Thrive in high stress environment   Working in an office environment