Associate Director, Sales Training

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• 2,800 employees worldwide

The Associate Director, Sales Training leads the strategy and execution of learning programs for sales representatives and sales managers. This leader owns the end-to-end enablement experience—from new hire onboarding to advanced continuing education—ensuring that training delivery is effective, data-driven, and operationally aligned with financial and performance goals.

As a key leader in the Operations Performance Enablement function, you will bridge the gap between high-level strategy and field execution. You will lead a team of trainers to accelerate rep speed-to-proficiency and foster a culture of continuous improvement through AI-driven coaching and performance insights.

• Sales & Recruiting Alignment: Act as a strategic partner to Sales and Recruiting leadership to align training capacity with hiring pipelines and business growth.
• Program Architecture: Design and lead a scalable delivery framework that covers the entire employee lifecycle, from initial onboarding to leadership development.
• Manager Empowerment: Drive specialized enablement programs for sales managers, focusing on coaching effectiveness and the adoption of AI-driven performance tools.

• Delivery Standards: Establish and evolve SOPs for sales training, ensuring consistency across all programs including onboarding, upskilling, and certifications.
• Resource & Capacity Management: Oversee trainer capacity planning and the logistical execution of complex programs, ensuring seamless transitions for new hires and promoted staff.
• Content Lifecycle Management: Partner with Learning Design to ensure training content remains up to date, reflecting real-time business changes and performance trends.

• Effectiveness & Impact: Monitor and measure training effectiveness, utilizing data-driven recommendations to pivot strategies based on sales performance trends.
• Continuous Improvement: Identify and pilot new delivery models and technologies to improve learner engagement, retention, and efficiency.
• AI Integration: Leverage AI insights to enhance coaching quality and provide prescriptive feedback to the sales organization.

• People Management: Lead and mentor a team of New Hire and Continuing Education Managers, fostering a culture of ownership and high performance.
• Professional Growth: Direct the professional development of the broader training team, ensuring high standards for facilitation, coaching, and HR oversight.
• Succession Planning: Contribute to broader talent planning strategies to build a robust pipeline of enablement professionals.

• Bachelor’s degree required.
• 6+ years of progressive experience in sales training or enablement, including proven experience leading managers or teams, with a track record of designing, executing, and scaling sales programs.
• Strong data and analytics capabilities, including experience with dashboarding and reporting tools, to measure program effectiveness and guide decisions.
• Expertise with Learning Management Systems to manage training delivery, learner progress, and compliance tracking.
• Proficiency with content authoring and training development tools to create engaging, scalable learning experiences.
• Highly resourceful and solutions-oriented, taking end-to-end ownership to deliver results while balancing strategy and execution, continuously improving processes, and adapting quickly in fast-paced, evolving environments.
• Excellent communication, coaching, and program management skills essential for driving results and team development.

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.