Project Manager

Project Manager 

Reports To: Account Manager

Job Summary

The Project Manager is responsible for managing the planning, execution and delivery of projects across all departments. This will include extracting and communicating vital information from client requests, creating detailed schedules, setting deadlines for each stage of a project, and distributing work equally and fairly amongst all stakeholders. The project manager will also be responsible for cultivating healthy relationships with all staff and clients. Regular collaboration with the Account Manager, our creative teams and other departments, as well as a hyper-focused attention to detail will be paramount for success in this role. 

Essential Functions

• Serve as a point of contact for clients throughout the project, providing regular updates on progress and addressing any concerns or issues that arise.
• Manage incoming client requests and projects efficiently using our project management system. 
• Developing a comprehensive timeline for each project and ensuring that all team members are aware of their roles and responsibilities.
• Oversee the work of all team members, ensuring that everyone is working together effectively and that all tasks are completed on time.
• Reschedule projects based on new or challenging priorities (e.g., rush jobs, pitching new projects).
• Manage the budget for each project, ensuring that all billable hours are tracked and that the project stays within budget.
  
• Identify and mitigate potential risks that could negatively impact a project, such as delays, going over budget, or going outside of scope.
• Ensure that all deliverables meet the highest quality standards and that the client is satisfied with the final product.
• Proofread and review all projects ensuring deliverables are error-free and a successful client delivery.
  
• Foster a collaborative and positive work environment, encouraging teamwork, communication, and creativity. 
• Meet with the department heads to learn about the status of existing projects and details about new projects.
• You maintain project documentation, including project plans, meeting notes, and other relevant project-related information.
• Report to management about current workflow, and communicate any possible issues with, too much, or too little work coming into the agency.
• You actively seek feedback, identify areas of improvement, and implement process enhancements to optimize project management practices and increase overall efficiency and effectiveness

Knowledge, Skill, and Experience

• Proven experience in project management. Agency experience is a plus.
• Experience working collaboratively with cross-functional teams, including designers, copywriters, and strategists.
• Proficiency in project management software like Basecamp, Slack, Asana, or other similar programs.
• Understanding of basic relationship management skills.
• Understanding of branding principles and strategies
• Knowledge of design and production processes
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and ability to manage multiple projects simultaneously
• Problem-solving and decision-making skills
• Strong verbal and written communication skills.
  

Benefits

• Subsidized Health Benefits
• Paid Sick Leave and Vacation
• Generous PTO Plan
• Paid Holidays
• 4 Paid Mental Health Days per year
• IRA Retirement Plan
• Paid Professional Development Opportunities
• Monthly Staff Outings
  
• Opportunity for career growth + development
• Remote Work Schedule

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. 

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. 

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.