Field Service Productivity Coordinator (B3)

Key Responsibilities Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion. Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion. Ensures that all phases of project, program and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Ensures compliance with Company policies regarding Engineering/Lab notebooks, patents, confidentiality and safety. Ensures that the utilization of all material and financial resources is carried out in an effective manner. Effectively work with other staff to maximize productivity for the project / program. Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required. Functional Knowledge * Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise * Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership * Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving * Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact * Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills * Explains difficult or sensitive information; works to build consensus * Execute and coordinate Service Orders, RTS, TES, and parts disposition in alignment with CE and Supply Chain processes. * Maintain materials, tooling, and spares readiness; lead weekly parts reviews with Spares Planning and FSO. * Own operational KPI tracking and reporting (SO cycle time, IWN quality, materials aging, training compliance, productivity). * Analyze trends, identify risks, and drive standard countermeasures; track corrective actions to closure. * Support workforce productivity through scheduling coordination, timecard accuracy, and coverage planning. * Maintain SOPs, BKMs, and CE documentation; support onboarding, training compliance, and competency tracking. * Conduct quality checks on IWN documentation, SO compliance, parts handling, and ARK verifications. * Prepare materials and summaries for customer visits, audits, and operational reviews. * Own operational administration: IWN updates, iCapability Plus approvals, SO administration, TES workflows, parts returns, WIP/WDRs/OnDemand billing, and install base accuracy. ## Qualifications ### Education: Bachelor's Degree ### Skills ### Certifications: ### Languages: ### Years of Experience: 4 - 7 Years ### Work Experience: ## Additional Information ### ### Shift: 10-Day 8-Hr (United States of America) ### ### Travel: Yes, 20% of the Time ### ### Relocation Eligible: No ### Referral Payment Plan: None Salary Range: $88,000.00 - $121,000.00 The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.