GCC Order Management

Key Responsibilities ### Create and manage quotations and opportunities in the ERP system, ensuring timely delivery to customers. Accurately create and maintain Sales Orders within the ERP system. Proactively escalate and follow up on unmet customer requirements to ensure timely resolution. Handle complex customer inquiries through phone and email with professionalism and efficiency. ### Maintain excellent communication with customers and internal stakeholders ### Develop understanding of customer requirements and relationship with customers ### Support system / projects testing (UAT/RIT) and resolve recurring system issues (e.g., B2B, ASN). ### Develop knowledge of AMAT products Functional Knowledge * Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise * Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership * Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving * Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact * Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills * Explains difficult or sensitive information; works to build consensus ## Qualifications ### Education: Associate's Degree: Logistics (Required) ### Skills ### Certifications: ### Languages: ### Years of Experience: 2 - 4 Years ### Work Experience: ## Additional Information ### ### Shift: Day (Singapore) ### ### Travel: Not Specified ### ### Relocation Eligible: No ### Referral Payment Plan: Employee Referral (Standard) Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.