Residential Program Manager - I/DD Certified Residence

Are you an experienced human services professional who is passionate about supporting people with intellectual and developmental disabilities?

Arc of Onondaga is seeking a compassionate, organized, and experienced Residential Program Manager to provide leadership within our residential division and support the teams who make a difference every day.

As a Residential Program Manager, you will provide leadership and operational oversight for Arc residential programs while ensuring safe, high-quality, person-centered services.

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  Hire, train, supervise, and support Residence Managers.

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  Ensure compliance with applicable NYS and federal regulations and agency standards.

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  Oversee residential operations, staffing utilization, and operating budgets.

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  Promote safe, supportive environments for residents and Direct Support Professionals.

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  Provide leadership, coaching, and problem-solving support to residential teams.

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  Champion person-centered practices that promote dignity, choice, independence, and quality of life.

• Bachelor's degree in Human Services or a related field plus 2–4 years of relevant experience, including 2 years of supervisory experience managing programs for people with developmental disabilities; OR

• Related Associate's degree plus 4 years of relevant experience, including 2 years of supervisory experience managing programs for people with developmental disabilities.

• Valid NYS driver's license and driving record acceptable to the Agency's insurance carrier.

• Strong leadership, communication, organizational, and problem-solving skills.

• Commitment to supporting people with intellectual and developmental disabilities.

We believe meaningful work and a healthy work-life balance go hand in hand.

Benefits include:

• Excellent work-life balance

• Flexible scheduling, including opportunities for remote work

• Generous paid time off, including 12 paid holidays, vacation, sick leave, and personal days

• Medical, dental, and vision insurance

• Employee Resource Coordination Programs

• Employer-funded Health Savings Account (HSA)

• 401(k) with employer matching contributions

• Public Service Loan Forgiveness (PSLF) eligibility

• Tuition reimbursement

• Ongoing professional development and career advancement opportunities

• Supportive, collaborative, and family-friendly workplace culture

Put your leadership experience to work where it matters most. Join Arc of Onondaga and make a meaningful difference in the lives of the people we support.

Arc of Onondaga has been supporting people with intellectual and developmental disabilities in Onondaga County since 1951