Business Analyst – Supply Chain E2E Planning

Canada·North VancouverFull-timemid

Business AnalystData & AI

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The E2E Planning and ERP & Business Applications team is composed of product managers, functional specialists, and technical experts focused on delivering scalable solutions acro

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Business AnalystData & AI

As a Business Analyst – Supply Chain E2E Planning, you’ll play a pivotal role in our digital transformation journey by leading the implementation of integrated business planning platform tailored to the Apparel and Footwear industry. Acting as the key liaison between business and technology teams, driving requirements gathering, solution design, and seamless execution of end-to-end (E2E) planning capabilities from demand planning to supply and inventory optimization.

This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Meet your future team:
The E2E Planning and ERP & Business Applications team is composed of product managers, functional specialists, and technical experts focused on delivering scalable solutions across demand planning, supply chain optimization, and inventory management. We closely collaborate with Supply Chain and Data & Analytics teams to ensure our solutions align with business objectives and are fully supported by the systems that drive decisions.

Together with our partners, we ensure seamless implementation and continuous improvement, enabling the business to plan smarter, move faster, and scale for future growth.

Leading workshops with global stakeholders to capture business requirements across o9 Platform planning modules including Merchandise Financial Planning, Allocation & Replenishment, Demand Planning, Supply Planning, Long Range Planning, and Sales & Operations Planning.
Translating business needs into functional specifications and user stories aligned with platform data models and configuration logic.
Collaborating with technical team to ensure accurate configuration, data integration, and workflow setup.
Supporting master data mapping and validation (location, channel, planning hierarchies).
Supporting end-to-end testing cycles, including UAT planning, defect management, and signoffs.
Creating comprehensive process documentation, functional specs, and user training materials tailored for global teams.
Supporting change management by preparing training materials and facilitating user adoption across teams.
Supporting cutover and go-live activities and providing hypercare post-deployment.

Partnering with Planning, Merchandising, and IT teams to roll out additional modules or enhancements (e.g., Assortment Planning).
Supporting data governance and master data improvement initiatives to drive higher planning accuracy.
Driving continuous improvement in planning workflows, improving planner experience and reducing manual work.
Working on global planning transformation initiatives aligned with our sustainability and DTC growth strategies.

You have 5+ years of experience as a Business Analyst or Functional Consultant in Supply Chain Planning implementations, with hands-on experience in o9 Supply Chain Platform.
You have strong domain knowledge in Apparel & Footwear planning processes -merchandise finance planning, demand forecasting, supply planning, and allocation & inventory optimization.
You have worked in or with complex planning environments that require multi-level planning and seasonal lifecycles.
You are experienced in writing user stories, BRDs, process flows, and test scripts, and managing these using tools like Jira or Azure DevOps.
You are detail oriented and can manage multiple stakeholders across functions and time zones.
You can simplify complex planning concepts for non-technical users and drive consensus among diverse stakeholders.
You thrive in a fast-paced, ever-evolving environment and are comfortable managing ambiguity.
You understand data dependencies and are comfortable working with data teams to define integration needs from ERPs (e.g., SAP) into planning platforms.
You have hands-on experience with o9 platform, or strong familiarity with its data model and planning architecture.
You have strong understanding of E2E Integrated Business Planning (IBP) including Merchandise Financial Planning (MFP), Demand Planning and related functions.
You have experience with the entire lifecycle of a supply chain planning solution implementation.
You have experience working in Agile environments using tools like Jira and Confluence.
You are familiar with integration concepts using ETL tools or APIs for planning data flow.
You have knowledge of process modeling using Business Process Model and Notation or similar standards.
You have experience facilitating cross-functional collaboration across global teams with cultural sensitivity.