Arcteryx.Com8h ago

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Senior Business Process Analyst - Warehousing & Logistics

Canada·New WestminsterFull-timesenior

OtherBusiness Process Analyst

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Requirements Summary

The Warehousing & Logistics Business Process team will work with internal and external cross-functional groups to ideate, design,

Technical Tools

OtherBusiness Process Analyst

As the Senior Business Process Analyst - Warehousing & Logistics, you will support the evolution of the Warehousing & Logistics business needs through identifying and implementing technology and relevant business solutions. In this role, you will be responsible for providing department specific needs, coordinating departmental work for projects, providing input on whether proposed solutions meet business requirements, and coordinating the implementation of the new solution(s).

This role is global focused with a need for flexibility in work hours that is based out of our New Westminster office and is open hybrid remote work. Candidates must be eligible to work in Canada.

The Warehousing & Logistics Business Process team will work with internal and external cross-functional groups to ideate, design, and deliver a variety of end-to-end business processes and systems solutions. We connect strategy to execution by leading a portfolio of initiatives that directly work to achieve the company’s vision and goals.

Supporting the overall business readiness for projects & initiatives

Identifying where there are gaps between current business process and expected design, and leading the evaluation of ways to address those gaps

Defining the business requirements for future projects and participating in analyzing and designing new business processes

Identifying operational changes between current and future processes for the Warehousing & Logistics department to drive enablement of change management and process adaptation

Creating, updating, and maintaining Warehousing & Logistics business process flows and training documentation for current and future processes

Assisting on developing additional business process documents, standard operating procedures and training material as required.

Liaison between Operations and cross-functional business teams

Acting as the Warehousing & Logistics point of contact for all other departments involved to drive a common business design and ensure data consistency

Ensuring best practices and process optimization are built at the design stage for future enhancements focused on long term scale, not short-term benefit

Working closely with the internal and external ERP functional team to ensure projects and initiatives stay on track

Conveying the end-state consistently to stakeholders and notifying leadership of any challenges to the plan

Supporting and leading User Acceptance Testing by creating UAT test cases, as well as developing documentation for business approval sign-off

Working closely with the Data & Analytics team to identify requirements and ensure data consistency

Acting as business lead in requirements gathering and ensuring successful implementation of WMS and/or transportation needs, if required

Managing incident and change request tickets, ensuring each ticket has accurate prioritization and clear requirements, facilitating UAT, and creating documentation to support a smooth implementation

Standardizing warehouse and logistics processes and determining future business processes for the long-term strategic plan

Supporting the global Warehousing and Logistics teams to develop new processes and/or system requirements

Guiding cross-functional teams in scaling to support company’s objectives

You have 5+ years’ work experience within Warehousing & Logistics focused role

You have post-secondary education in Business Administration, Supply Chain management or other relevant fields and/or equivalent industry experiences

You have prior implementation experience
You have experience in developing reports for analysis and decision making

You have strong Project Management skills

You have a drive to learn and participate

You are an excellent collaborator while also able to work effectively with a team

You are adaptable and forward thinking

You have solid knowledge of ERP systems and order management processes

You are able to step in and take charge with minimum instruction

You are able to prioritize and manage multiple tasks within tight deadlines

You have advanced analytical skills with a strong aptitude for spreadsheets

You have excellent written and verbal communication skills, and exceptional attention to detail

You are proactive in identifying the root cause of issues and developing solutions

You remain highly flexible and adaptable when faced with ambiguity

You are able to balance autonomy and collaboration

You inspire breakthrough thinking and continuous improvement

You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right

You are able to travel internationally as required

The salary range for this role is CAD$94,000 - $CAD123,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

 *Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.