IT Systems Administrator

Arteria AI is the agentic backbone of financial services operations. We build AI-powered tools that help tier-one global institutions manage their most complex document workflows faster, smarter, and at scale.

We were founded by lawyers and financial services practitioners who have spent 15+ years solving documentation problems with the world's largest companies. Our team is mission-driven, high-calibre, and moves fast. Financial services is our domain, and documents are our obsession.

Arteria completed its Series B funding round led by Notable Capital (formerly GGV Capital) in October 2023. Other investors include Citi, Illuminate Financial, Information Venture Partners, and BDC Capital. Arteria has received recognition from Gartner (“Cool Vendor” in AI for Banking), CB Insights (Global Top 100 Most Promising FinTechs, 2024, and Global Top 100 Most Promising AI Startups, 2023), and Finovate (Finovate Awards Winner), among others.

Arteria is headquartered in Toronto, with operations in New York and London.

This is a great role for anybody interested in making an impact and joining a team that’s driven by innovation and growth.

Entra ID, MDM specialist and Systems Administrator acts as the subject matter expert on Azure Active Directory (Entra ID), MDM solutions like Jamf and Intune. The person will work in collaboration with the DevOps team to support day to day administration of the organization’s systems in areas such as Entra ID administration, MacOS and Windows workstations management, MDM policy management and general security of systems. 

• Serve as the expert in cloud platforms including Entra ID, O365, and Atlassian, as well as collaboration and AI tools such as Slack and Claude, enabling users to work efficiently across connected systems and workflows

• Create and maintain integration of Entra ID with various external and internal applications and services

• Manage access controls and permissions as per management guidelines and ITSM processes

• Troubleshoot MacOS and Windows workstation issues

• Administer workstations remotely including security patching, endpoint protection updates etc.

• Maintain and deploy Mobile Device Management policies as per management guidelines and best practices

• Provide support services to staff for complex, technical and configuration issues related to Office 365 applications

• Monitor and manage the user licensing of various software

• Degree or Diploma in Computer Science, related field, or equivalent combination of education and experience.

• At least 3 years of experience in the following systems, technical/troubleshooting and operational support

• Strong problem-solving and analytical skills; capable of leading initiatives, working independently, and collaborating effectively in team environments.

• Excellent communication skills, able to explain IT terminology and solutions in a clear, understandable manner for internal stakeholders.

• Ability to work under pressure, meet deadlines, exercise good judgment, and handle confidential data with discretion.

• Self-motivated with strong prioritization skills; capable of managing multiple initiatives simultaneously.

• Responsible for after-hours and on-call support as required.