Accessibility Liaison

United States·Ontariomid

Other

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Quick Summary

Key Responsibilities

None As convention approaches: Attend online staff meetings and trainings when requested Convention weekend: On-site presence is required with flexible hours.

Requirements Summary

On-site presence is required to assist with setup and teardown activities the day before and the day after the event Key Responsibilities Your shift will center around active floor management,

Technical Tools

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Job Description

Responsibilities

~1 min read

→Punctuality & Active Floor Presence: Strict adherence to your scheduled shift times and assignments. Frontline crowd support requires reliable, on-time coverage to prevent queue confusion
→Physical Adaptability: Comfort with standing and walking for the duration of a multi-hour shift, with the physical ability to drop down to a low level (such as sorting floor markers or taping lines) and return to a standing position easily
→Assertive Hospitality: Strong interpersonal and verbal communication skills to manage large crowds and direct line traffic firmly, yet with absolute warmth, empathy, and professionalism
→Problem-Solving: The ability to "think on your feet" to rapidly resolve line overflow, address seating shortages, or clear blocked pathways under high-pressure live event conditions

Nice to Have

~1 min read

Fandom & Convention Knowledge: An understanding of convention culture, community dynamics, and the unique rush of high-density fan events, helping you anticipate crowd bottlenecks and attendee needs
Crowd Management or Event Experience: Prior experience working in line management, ushering, event security, hospitality, or direct accessibility support roles
De-escalation Skills: The ability to stay completely calm, patient, and reassuring when helping anxious, overwhelmed, or frustrated attendees navigate dense crowds