Engineer I/II, Field Service

As an Engineer in the Field Service team, you’ll be the face of ASM at customer sites, ensuring our advanced semiconductor equipment performs at its best. Your work directly supports our customers’ success and strengthens ASM’s reputation for excellence. This role is ideal for someone who thrives in a fast-paced, hands-on environment and is passionate about solving complex technical challenges.

• →Install, maintain, and repair ASM semiconductor equipment at customer sites.
• →Liaise with customers to qualify equipment and ensure satisfaction during installation.
• →Develop and execute action plans to resolve technical issues and communicate solutions clearly.
• →Identify and implement improvements to hardware, software, and service processes.
• →Prepare detailed service reports for both internal and external stakeholders.
• →Support special assignments and cross-functional projects as needed.
• →Travel domestically and internationally as required. 

• Bachelor’s degree in Mechatronics, Electronics, Electrical Engineering or a related discipline
• Minimum 1 year of relevant field service engineering experience
• Hands-on experience in manufacturing, final assembly, or testing of semiconductor capital equipment.
• Familiarity with structured problem-solving techniques such as Fish Bone Diagram, Kepner Tregoe, or 8D analysis.

• Experience working in a wafer fab environment.
• Knowledge of closed-loop gas and vacuum control, electro-pneumatic systems or robotics systems
• Basic understanding of software systems and SAP applications.
• Awareness of safety protocols related to toxic or flammable gases and acids

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.