Engieneer II, Product Intelligence

South Korea > Hwaseongsenior

Other

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Quick Summary

Overview

Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next,

Technical Tools

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As a Engineer II, Product Intelligence at ASM, you will act as a critical bridge between our global engineering teams and semiconductor manufacturing customers. This role combines hands-on deployment and customer engagement with software engineering contributions to our AI/ML-driven analytics platform.

You will work directly in customer environments—including secure, air-gapped fabs—to deploy, stabilize, and continuously improve our solutions. This is an ideal opportunity for engineers who enjoy solving real-world customer challenges while contributing to product development in advanced manufacturing settings.

Responsibilities

~2 min read

1. Field Deployment & Customer Engagement

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Lead deployment and configuration of Product Intelligence analytics solutions in customer environments
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Support early-stage deployment stabilization by troubleshooting and resolving on-site issues
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Serve as the primary technical interface for customer inquiries, coordinating with global engineering teams
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Deliver technical demonstrations and support customer understanding of platform capabilities
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Assist with on-site system setup including server installation and environment configuration

2. Software Development & Engineering Support

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Contribute to product development including bug fixing and feature enhancements
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Develop and maintain scripts and tools (e.g., Python, Go) to improve deployment efficiency
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Reproduce and analyze field issues in development/test environments
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Support system integration across APIs, data pipelines, and backend services
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Participate in debugging, root cause analysis, and code review processes

3. Testing & Product Improvement

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Execute and enhance test scenarios for new releases, especially in on-premise environments
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Validate software performance in real customer production settings
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Provide structured feedback to improve product reliability, usability, and deployment processes
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Support documentation and standardization of deployment procedures and best practices

4. Cross-team Collaboration

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Collaborate with global product, platform, and engineering teams for issue resolution and feature alignment
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Support technical communication with external vendors and partners as needed
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Act as a liaison between field operations and central development teams

Bachelor’s degree in Computer Science, Engineering, or related technical field (From Entry Level to 5year Exp.)
Solid foundation in software development and debugging (Python, Go or similar languages)Basic understanding or exposure to AI/ML or data analytics platforms
Familiarity with Linux-based environments
Experience or exposure to modern software technologies (e.g., APIs, data pipelines, backend services)
Fluent in both Korean and English (written and verbal communication)
Willingness to work on-site at customer locations and travel as required
Strong problem-solving skills with a customer-oriented engineering mindset

Experience with AI/ML applications or data-driven analytics platforms
Exposure to semiconductor manufacturing environments or industrial systems
Experience with software testing, validation, or CI/CD processes
Knowledge of backend development or distributed systems
Experience supporting customers or delivering technical demonstrations
Ability to work effectively in secure, on-premise or air-gapped environments

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.