Event Staff

Under immediate supervision, performs various duties in connection with scheduled events, skilled and unskilled job tasks as assigned with the El Paso Convention & Performing Arts Center.

• →Assist and direct patrons to appropriate destinations, i.e. concessions, restrooms, etc.
• →Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats.
• →Assist with last minute pre-event needs such set-up, decorating, finding materials, etc.
• →Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, student and groups.
• →Ensure safety of patrons, staff vendors, participants and others on premises.
• →Assist in controlling unusual circumstances and events during fire, storm, riots and other emergencies.
• →Assist with crowd control inside and outside of premises.
• →Handle any disturbances or problems that arise during event or at the facility. If necessary, escort disruptive individuals to security office and/or off premises.
• →Report to the Event Mangers any problems concerning the event.
• →Resolve problems, address complaints as they arise, work effectively under pressure and produce accurate results.
• →Perform other duties as assigned

• Maintain an effective working relationship with clients, patrons, employees, exhibitors and others encountered in the course of employment.
• Considerable knowledge of office practices and procedures.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Remain flexible and demonstrate skills in customer relations, communications, problem solving and adjust to situations as they occur.
• Convey strong verbal and interpersonal skills.­