Manager (Evening Programs)

United States·AthensFull Timemid

OtherManager

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Quick Summary

Key Responsibilities

Oversees college services, and administrative functions during evening hours. Acts as the primary point of contact for evening students and faculty, handle urgent or sensitive issues,

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OtherManager

Responsibilities

~2 min read

→Oversees college services, and administrative functions during evening hours.
→Acts as the primary point of contact for evening students and faculty, handle urgent or sensitive issues, and coordinate with daytime staff to ensure a seamless operation.
→Serves as primary liaison to campus law enforcement during evening hours.
→Ensures policies and procedures relating to the administration of building security, parking and emergency preparedness are followed.
→Addresses/resolves complaints and needs of students, faculty, staff and outside customers.
→Acts as the on-site manager for emergencies, safety incidents, or faculty issues in the evening.
→Acts as the liaison between daytime administrative offices of Academic Affairs and Student Affairs.
→Acts as a liaison between evening adjunct faculty and part-time staff.
→Monitors the activities of personnel to ensure compliance with TCSG policy manual and department procedures.
→Develops, maintains, and fosters effective working relationships.
→Maintains required documentation and completes reports as needed.
→Provides technical assistance to students, faculty, and staff with program specific technology by responding to LMS support requests.
→Conducts needs assessments designed to identify strengths, weaknesses, opportunities, and threats relative to distance education service excellence.
→Develops print and web-ready training materials to support faculty/staff development and frequently asked questions regarding pedagogical theories/practice, andragogical theories/practice, instructional design, distance education, accessibility, technical support topics, and other related topics.
→Assists in implementation of ATC’s course design quality assurance initiative.
→Assists in publishing announcements, updating content in the student LMS orientation, and ensure content regarding distance education on Athens Technical College’s website and in the college catalog is up-to-date.
→Perform other duties as assigned.