Senior Project Manager - Medical Communications

United States·PhiladelphiaRemotePermanent/full-timesenior

OperationsProject Manager

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Overview

About Avalere Health United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally.

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OperationsProject Manager

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

About the role

The Medical Senior Project Manager (SPM) works with a high degree of self-sufficiency on more complex projects/large accounts. They deliver projects for assigned accounts through proactive project management. Projects should be delivered to budget, schedule, agreed specification, meeting Avalere Health KPIs whilst achieving client objectives and surpassing their expectations.

The Senior Project Manager role is client facing and serves as primary project contact for clients and other support agencies, including logistics agencies, audiovisual technicians, etc. The Senior Project Manager actively drives timelines and acts as an internal information hub for the account. They should lead client project status calls and internal status meetings and regularly communicate with and update other team members whilst flagging any concerns in a timely manner.

Senior Project Managers should communicate confidently on core tasks, have comprehensive understanding of project management processes, Avalere Health KPIs, strong financial management skills and NetSuite functionality. Commensurate with their experience, they may mentor Project Coordinators, Associate Project Managers or Project Managers but this is not a prerequisite.

They must develop effective working relationships with Client Service and Editorial leads to meet team objectives and support the team by liaising with internal stakeholders to prioritise workload, participating in team meetings and brainstorms, providing project feedback and input into action plans as required..

Manage all aspects of assigned projects from a project management and financial perspective, ensuring successful planning, management, execution and outcome

Ensure both external and internal stakeholders are kept informed and regularly updated on project progress with any concerns being flagged to appropriate department leads in a timely manner

Actively drive timelines and act as an internal information hub for the account

Actively manage project finances to achieve Avalere Health KPIs and proactively discuss any corrective courses of action with client and internal team

Where possible identify, and generate, opportunities with existing and new accounts.

The range of tasks which a SPM may be asked to do includes but is not limited to:

budget development and reconciliation

updating PM tools and running regular reports

reviewing project management processes and finding ways to resolve

timeline/schedule development and updating

providing internal and external financial information

invoicing clients; tracking and phasing projects

traffic management; updating status sheets

driving internal and client status calls

mentoring and guiding best practice

providing project feedback and input to action plans.

Demonstrating a minimum of 5+ years of experience in project management, preferably within a Medical Communications agency.

Experience working on across both Publications & Medical Affairs accounts is highly preferred

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.