Solutions Architect II

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

This is a pivotal client-facing role offering significant opportunities for leadership and professional development in a rapidly growing business environment. You will collaborate closely with clients and internal project teams to architect and deliver robust data conversion and integration solutions that provide substantial value to our public safety partners. This position involves implementing and refining processes to guarantee quality, enhance productivity, and ensure client satisfaction. Operating with a high degree of autonomy, the Solution Architect, Data Conversion is responsible for achieving superior customer satisfaction through the timely and effective delivery of technical services, including schema transformation, technical project scoping, and comprehensive system analysis.

What You’ll Do

• Serve as a key client-facing technical expert within the Software Solutions Delivery Team.
• Collaborate with a multidisciplinary team of networking and software professionals to implement Axon technology for public safety clients.
• Manage the full lifecycle of technical projects, both remotely and on-site at client locations.
• Engage effectively with technical and non-technical leadership within public safety agencies to communicate project progress, risks, and outcomes.
• Partner with the account management team to ensure client needs are comprehensively addressed and expectations are exceeded.
• Uphold and champion the highest standards of service delivery for all Axon software deployments.
• Identify and assess data conversion and integration requirements and opportunities when migrating from agency legacy systems (cloud and/or on-premise) to Axon’s product suite.
• Design, document, and recommend comprehensive data conversion plans, methodologies, and validation strategies tailored to achieve critical agency objectives.
• Work closely with product management, sales, software engineering teams, and agency technical stakeholders to deeply understand agency goals, data landscapes, and desired program outcomes.
• Utilize and contribute to a library of data tools, ETL scripts, data validation routines, and established best practices to design and oversee the execution of complex projects.
• Leverage Artificial Intelligence (AI) tools and techniques to optimize data conversion processes, improve accuracy, and enhance overall project efficiency.

• Bachelor’s Degree highly preferred or equivalent work experience
• 5+ years experience in analyzing and developing technical systems and software solutions
• Hands-on experience with APIs structures and systems integration (REST, SOAP)
• Minimum basic (or Intermediate) skills in; SQL, Python, and Azure Cloud tools
• Data-mapping project experience for ETL (Extract, Transform, Load)
• Familiar with cloud technologies as well as software development packages and data management tools
• Manage technical projects remotely and at client sites
• Demonstrated system-level understanding of enterprise software systems
• Excellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate work
• Experience delivering enterprise software in a regulated environment (GovTech, HIPAA, FinTech, ISO, etc)
• Project Management experience and/or certifications (i.e. PMI Certifications)
• Willingness to join forces and drive company-wide initiatives across multiple departments
• Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment.
• Past experience deploying and implementing a Records Management System (RMS), Computer Aided Dispatch (CAD), or both, into a public safety agencies a plus.
• Enthusiasm and commitment to AXON’s Mission, Core Values, and Program Mission

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.