(Senior) Digital Strategy and Transformation Manager (Project Management, RBST)

• Establish a methodology, relevant processes and standards for the digital business in Personal Banking, and facilitate end-to-end implementation of customer journeys from planning to execution
• Plan for clear digital roadmaps, target scenarios and annual key strategies for development of Personal Banking’s digital business
• Conduct various workshops for value stream mapping, Design Thinking, agile inception and retrospectives session across different project teams
• Lead multiple business agile teams, and provide on-the-job guidance and trainings to Business Project Managers or Product Owner:  providing product vision, user story writing, product backlog prioritization and grooming sessions
• Build a business analytics and customer and employee experience management framework for the digital business, and drive continuous business optimization based on data and experience
• Track financial technology trends and industry practices, and continuously improve the competitiveness of digital business and explore new opportunities in the market

• University degree in Business, Finance, Computer Science, Engineering or related disciplines
• Minimum 10 years of experience in banks, large technology companies and consultant companies
• Solid experience in digital business strategy plan/roadmap, maturity measurement and diagnosis
• Strong understanding of advance digital working methodologies including agile, lean, value stream mapping and design thinking
• Agile Product Owner/Scrum Master, Six Sigma professional qualification is a plus
• Be able to manage and build up rapport with professional and different level of business and technology stakeholders
• Proficiency in both English and Chinese with good communication and presentation skills
• Candidates with less experience will be considered as Digital Strategy and Transformation Manager

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