IT Delivery& Transformation manager-VOIS

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this role We are seeking an individual to lead the end-to-end IT delivery of innovative technology initiatives within our Office IT function. This role focuses on the implementation and roll-out of solutions such as robotics, automation, artificial intelligence, and other shared service tools across an international, matrix environment. The role is accountable for ensuring solutions are delivered on time, within budget, and to agreed quality standards, supporting VOIS growth and transformation objectives. ## What you’ll do Manage the full IT delivery lifecycle for complex implementation and roll-out projects, from requirements definition and feasibility assessment through to deployment and transition into operations. Act as the single point of contact for IT delivery, ensuring alignment across solution design, data, integration, connectivity, access, testing, and deployment. Deliver projects in line with committed timelines, budgets, and quality expectations, providing accurate progress reporting to business and technology stakeholders. Identify, track, and manage interdependencies, risks, and issues across multiple projects and teams, ensuring appropriate mitigation actions are in place. Collaborate with internal matrix teams and external partners across multiple geographies to ensure effective delivery and stakeholder engagement. ## Who you are You bring strong experience in end-to-end IT delivery across multiple, complex projects in an international environment. You have hands-on experience with integration initiatives covering applications, data, testing, infrastructure, and deployment. You are comfortable working in dynamic, high-uncertainty environments and adapting delivery approaches as needed. You communicate clearly and confidently with stakeholders at all levels, both verbally and in writing. You have typically built around five or more years of experience delivering IT projects, with project management certification (such as PRINCE2) considered beneficial but not essential. ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you Opportunity to work on innovative, automation-led and AI-enabled technology initiatives that support large-scale transformation.Exposure to international stakeholders and cross-functional teams within a global organisation.A role that offers autonomy and ownership across diverse, high-impact IT projects. ## What skills you will learn Advanced delivery techniques for complex, multi-market IT transformation programmes.Stakeholder and partner management within global, matrix environments.Practical exposure to emerging technologies such as automation, robotics, and artificial intelligence in shared services contexts. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA ## Follow us on social media and #StayConnected LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2