Bazaarvoice1mo ago

USD 111405–167108/yr

Strategic Client Partner Account Manager

United StatesRemoteFull-timemid

MarketingSalesOtherPartner Account Manager

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Quick Summary

Overview

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers.

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About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

As a Strategic Partner Account Manager you are the executive-level relationship leader for Bazaarvoice’s largest and most complex Content Activation Solutions (CAS) enterprise accounts. This is a senior role designed to elevate our engagement beyond campaign execution. You will serve as a trusted advisor to client executives, and orchestrate cross-functional alignment to unlock expansion and protect retention across our most strategic relationships. Your role is to ensure we are aligned at the highest levels - strategically, commercially, and operationally. If you thrive in executive conversations, can connect product strategy to business outcomes, and know how to navigate complex enterprise environments, this role is for you.

Serve as the executive-level CAS partner for top enterprise accounts

Build and maintain trusted advisor relationships with senior client stakeholders and strategic partners

Elevate conversations from campaign delivery to business impact
Revenue & Growth Strategy

Deliver long-range, multi-year account strategy aligned to client priorities

Partner closely with Sales Leadership on account planning, whitespace identification, and deal shaping

Contribute to renewal strategy and expansion motions to protect and grow ARR

Articulate CAS value in executive-level business terms

Lead Executive Business Reviews (EBRs) and strategic planning sessions

Translate enterprise client objectives into CAS program strategy and roadmap alignment

Develop compelling narratives that connect CAS outcomes to broader digital transformation goals

Cross-Functional Orchestration

Orchestrate across CAS Account Management, Product, Operations, and Sales to ensure strategic alignment

Escalate and resolve risks at the leadership level before they impact revenue

Identify systemic friction and drive improvements that benefit enterprise delivery at scale

8+ years of experience in enterprise account management, strategic client leadership, or consulting

Proven experience managing complex, multi-million-dollar enterprise relationships

Strong executive presence and comfort leading C-level conversations

Demonstrated ability to build multi-year growth strategies and influence revenue outcomes

Experience partnering closely with Sales on account planning and deal strategy

Ability to navigate and influence cross-functional teams without direct authority

Strong commercial acumen and understanding of SaaS revenue models

Exceptional written and verbal communication skills

Role preferably based in Cincinnati

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

Listed under

United States

Listing Details

Posted: March 25, 2026
First seen: March 30, 2026
Last seen: May 14, 2026

Posting Health

Days active: 45
Repost count: 0
Trust Level: 51%
Scored at: May 14, 2026

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Bazaarvoice

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Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 6,200 global brand and retailer websites.

Employees

750

Founded

2005

Domain

bazaarvoice.com

Jobs

View 34 jobs

View company profile

Salary

USD 111405–167108

per year