Mortgage Sales Associate – Detroit, MI

United States·Detroitfull-timemid

RetailRetail Sales Associate

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Quick Summary

Overview

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our…

Key Responsibilities

Making outbound calls to prospective customers to introduce current loan options and qualify borrowers for next steps with a licensed Loan Consultant Managing a pipeline of business prospects, whether starting their home-buying journey, refinancing…

Requirements Summary

Minimum 2 years of sales experience (preferred with at least 1 year in the mortgage industry but not required), ideally in a call center or outbound sales environment Track record of beating quota, with references that verify motivation, success,…

Technical Tools

fintech

Join Better to build your sales career as a Mortgage Sales Associate. In a fast-paced, high-volume call center environment, you’ll engage customers, drive conversion, and ramp into a licensed Loan Consultant role with strong growth and earning potential.

Responsibilities

~1 min read

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Making outbound calls to prospective customers to introduce current loan options and qualify borrowers for next steps with a licensed Loan Consultant
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Managing a pipeline of business prospects, whether starting their home-buying journey, refinancing their existing home, or looking for a home equity line of credit
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Hitting key sales performance targets; driving customer conversion through critical funnel stages (e.g., converting prospects into hot opportunities)
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Assisting home buyers with their mortgage application, including answering customer calls and making outbound follow-up calls
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Executing on key sales activities within defined time frames for each customer (e.g., speed in responding to a new prospect)
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Delivering outstanding customer experiences by successfully responding to questions and developing the requisite product and market knowledge to do so effectively
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Ability to understand the customer’s timeframes and objectives and have a flexible approach to meet the customer’s needs
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Constantly looking to improve our in-house software or the customer experience by providing input to our product, sales, and revenue operations teams and testing solutions

Requirements

~1 min read

Minimum 2 years of sales experience (preferred with at least 1 year in the mortgage industry but not required), ideally in a call center or outbound sales environment
Track record of beating quota, with references that verify motivation, success, and work ethic
Highly motivated; a self-starter with a high degree of ownership and a strong customer focus
Organized with strong time management skills
Exceptional interpersonal skills and ability to build rapport with customers from a variety of backgrounds
Strong written communication skills
Ability to troubleshoot and solve problems independently
All team members are required to work a minimum of two weekend shifts per month