Provider Acquisition Specialist

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a Provider Acquisition Specialist, Psychiatry at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

As one of the our Provider Acquisition Specialists, you’ll be critical in developing and executing our growth playbook in effort to rapidly grow our network of therapists. You will be a growth operator in a highly entrepreneurial environment, helping to develop and execute the full sales funnel - from lead generation to first contact to therapist contracting. This role reports into the Senior Manager of Provider Growth.

You will help build the supply side of our company’s mental health marketplace and will often be the first impression with a prospective therapist partner. This will include selling our vision and articulating the value we provide to each therapist. Through these interactions, you’ll gather critical insights for other stakeholders across the business and will need to work cross-functionally with product, engineering, design, and operations to translate those insights into meaningful improvements to our product.

• Help develop and execute the therapist growth playbook
• Generate leads, contact therapists and drive therapist contracting
• Identify, experiment, prioritize, and protocolize new growth tactics, messaging, and channels, leading to long term scale
• Run omnichannel growth tactics and evaluate results through standard reporting mechanism; communicate results cross-functionally within the organization
• Select, negotiate and setup key vendor relationships, as necessary
• Partner with technology teams and other operations teams to translate sales insights into business improvements

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

• Minimum of 2+ years experience in consultative sales or quota carrying growth roles in an early-stage technology, healthcare or similar environment
• Experience selling to providers (doctors, nurses, therapists, specialists) preferred
• Strong communication & presentation skills with the ability to convert datasets into digestible insights and actionable decisions
• Deeply analytical; SQL or comparable capabilities preferred
• Willingness to find new and creative tactics on how to generate leads to drive conversion, constantly iterating based on outcomes