Head of Payments | Betty CA

• We are honest - we value honesty in all aspects.
• Bring the Olives - we offer premium customer experience.
• Think Big - we believe in always striving for more.

• Lead and develop the payments department, setting clear objectives and KPIs, while
fostering a culture of excellence.
• Design and implement payment strategies that enhance user experience, increase
retention, and attract new users.
• Oversee the integration of new payment systems and providers, ensuring they meet
security and compliance standards.
• Collaborate with the compliance team to ensure all payment systems adhere to
international regulations and standards.
• Manage relationships with payment service providers, and other financial institutions.
• Analyze payment processing data to identify trends, resolve issues, and implement
improvements.
• Work closely with the customer service team to address payment-related queries and
enhance customer satisfaction.
• Stay aware of industry trends, innovations in payment technologies, and regulatory
changes, adjusting strategies accordingly.

• Experience in this or a similar role.
• Experience working within multiple jurisdictions.
• Strategic thinking and problem-solving.
• Strong analytical and decision-making capabilities.
• Excellent communication and interpersonal skills.
• Deep understanding of payment processing platforms and technologies.
• Knowledge of regulatory compliance and risk management.