Blinkhealth21d ago

Hub Relations Coordinator

United States·Boisemid

OtherCoordinator

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Quick Summary

Key Responsibilities

Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment,

Requirements Summary

High school diploma or GED required, Bachelor’s degree strongly preferred Must hold an active Pharmacy Technician license OR Pharmacy Technician in Training License in the state of Idaho,

Technical Tools

OtherCoordinator

Responsibilities

~1 min read

→Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
→Provide patient care to accurately support pharma programs and triage to a pharmacist when required
→Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers
→Document all call information and data discovery according to operating procedures
→Utilize proper escalation channels to meet patient needs & resolve open issues
→Research required information using available resources
→Maintain confidentiality of patient and proprietary information
→Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
→Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering

Requirements

~1 min read

High school diploma or GED required, Bachelor’s degree strongly preferred
Must hold an active Pharmacy Technician license OR Pharmacy Technician in Training License in the state of Idaho, registered with the Idaho Board of Pharmacy, or be eligible to obtain it
Customer service or inbound call center experience required (1-2+ years at minimum)
Appropriate industry experience is necessary
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software

Hours/Location:
- Shift: 3 available Shift Options
  - Rotating shifts, 40 hours/week between 6 AM - 7 PM MST, Monday - Friday OR
  - 10 AM - 6 PM MST, Monday - Friday (Fixed Shift) OR
  - 11 AM - 7 PM MST, Monday - Friday (Fixed Shift)
  - All shifts require 1 Saturday shift, every 4 weeks of 7 AM - 3 PM MST
Onsite full time position located at 12639 W Explorer Dr #100, Boise, ID 83713