Senior Engineering Manager

Bloomreach is solving one of the digital world’s most fundamental problems: helping people instantly find what they need when they need it. We are seeking a Senior Engineering Manager to lead our Analytics team responsible for building and evolving a high-scale distributed data processing platform that impacts hundreds of large B2C and B2B merchants. We are looking for a proven engineering leader who is passionate about mentoring and developing high-performing engineers, fostering a team-oriented culture, and rallying others to deliver on engineering initiatives that directly contribute to business goals and product strategies.

• Define and champion the technical roadmap and design for a scalable data processing and insight platform, ensuring it meets the analytical needs of a high-growth search product.
• Direct the implementation and maintenance of internal and external APIs, focusing on tackling tough scaling challenges to increase automation, improve operational efficiency, and lower system costs.
• Establish best practices for data processing, observability, and documentation to measurably improve the team's operational efficiency and the overall stability of the platform.

• Collaborate closely with Product Management and other stakeholders to translate ambiguous business needs into clear, actionable technical roadmaps and project plans.
• Manage the full project lifecycle, overseeing planning, capacity, and development schedules to ensure predictable and high-quality feature delivery.
• Implement and enforce rigorous software development lifecycles (SDLC), setting high expectations for code quality, change management, and security.
• Drive alignment and consensus across geographically distributed teams and time zones, proactively resolving dependencies and conflicts.

• Build and mentor a best-in-class data analytics engineering team, fostering an inclusive culture of continuous learning, psychological safety, and high performance.
• Coach and develop engineering talent, creating growth opportunities and defining clear career paths within the organization.

The focus is on rapid cultural integration and technical understanding of the product and team.

• Cultural & Process Acumen: Achieve a deep understanding of the company's OWN, WE, THINK, NO DRAMA, and TRUTH core values. Become fully familiar with the 6-week development cycle and the quality/release processes.
• Product Architecture Mastery: Develop a high-level comprehension of the Discovery product architecture and its key components.
• Team & Project Mapping: Establish working relationships with all team engineers. Gain a clear handle on all in-flight projects, priorities, and individual ownership within the team.

The focus shifts to deep domain knowledge and assuming full ownership of team operations.

• Deep Component Knowledge: Attain a thorough understanding of the Analytics component architecture, including its upstream/downstream dependencies and how it delivers customer business value.
• Technology Stack & Trade-offs: Understand the team's entire technology stack (e.g., data stores, frameworks) and the architectural rationale behind its choices.
• Process Ownership: Fully own and optimize the team’s operating norms and processes (e.g., sprint planning, bug triage, on-call/PagerDuty setup).
• Internal Network: Establish key, cross-functional working relationships with Product and Engineering leaders outside the immediate team.

The focus is on driving measurable improvements and beginning talent management.

• Operational Credibility: Successfully check in a small feature or bug fix and shepherd it through to production deployment, validating system and process knowledge.
• Team & Quality Assessment: Develop a clear, objective insight into the team's strengths, weaknesses, and key quality/skill gaps.
• Strategic Improvement Plan: Collaborate with Product and Engineering leadership to propose concrete suggestions for improving overall product quality, informed by the 90-day assessment.
• Talent Management Kick-off: Establish strong rapport and begin actively managing engineers' careers, defining improvement areas and growth opportunities for each team member.

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

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