General Manager-Hilton Garden Inn, Ridgefield Park, NJ

Job Title: General Manager

Company: Hilton Garden Inn, Ridgefield Park, NJ

Location: Ridgefield Park, NJ

About Us:

Blue Sky Hospitality Solutions is a fast growing hospitality company with over 60 hotels, committed to delivering exceptional guest experiences and results. We operate a portfolio of hotels across various brands, including Hilton, Marriott, Hyatt and IHG.

The Opportunity:

We are seeking a dynamic General Manager with Hilton experience to lead the team at our Hilton Garden Inn in Ridgefield Park, NJ. The ideal candidate will be a hands-on leader who has a measurable track record and a passion for delivering exceptional results.

Key Responsibilities:

• Provide strategic leadership and direction to all hotel departments - Front Desk, Housekeeping, Sales, Food & Beverage, and Maintenance.
• Ensure exceptional guest satisfaction by being a visible leader and ensuring guest service quality, cleanliness and fiscal controls throughout the property .
• Develop and implement operational policies and procedures to drive change.
• Hire, train, and supervise department managers and staff, fostering a positive work environment and promoting teamwork and collaboration.
• Monitor financial performance, including topline, budgeting, forecasting, and cost control measures.
• Cultivate relationships with corporate clients, travel agencies, and local businesses to be the hotel of choice
• Participate in revenue calls
• Oversee brand sales and marketing initiatives, including digital marketing campaigns, promotions, and guest loyalty programs.
• Maintain compliance with all Hilton brand standards, as well as local, state, and federal regulations.
• Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring resolutions that exceed expectations.

Qualifications:

• Bachelor’s degree in Hospitality Management, or related field (preferred).
• Minimum of 7 years of experience in hotel management, with at least 2 years in a General Manager or Assistant General Manager role.
• Proven leadership skills with the ability to inspire and motivate a diverse team.
• Strong business acumen and financial management capabilities.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in OnQ or PEP is a must.
• Flexibility to work based on need and the business.

Benefits:

• Competitive salary commensurate with experience
• Health, dental, and vision insurance
• 401k
• Paid time off and holiday pay
• Career development opportunities within the Company.

Join our team and become a part of the Blue Sky family, where your passion for hospitality and dedication to excellence will be recognized and rewarded!