Technical Project Manager - Customer Success

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OperationsTechnical Project ManagerProject ManagerProject & Program Management

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Overview

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States.

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OperationsTechnical Project ManagerProject ManagerProject & Program Management

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

In this role, you will partner closely with internal stakeholders and external clients to drive strategic programs from initiation through delivery. You will support the design and execution of customer success programs focused on cloud and AI initiatives, translating high-level strategy into actionable plans, program materials, and field-ready enablement content.

You will operate in a highly cross-functional, matrixed environment, collaborating with teams across product, marketing, and operations to ensure alignment and successful program execution. Success in this role requires strong strategic thinking, proactive problem-solving, and the ability to communicate complex ideas clearly to both technical and business audiences.

Responsibilities

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→Coordinate multiple projects by developing detailed work plans, timelines, and milestones to ensure successful delivery of strategic objectives
→Partner with leadership and cross‑functional stakeholders (e.g., management, production, marketing, and operations) to define project requirements, specifications, and execution approach
→Facilitate alignment across teams in a matrixed environment, proactively identifying dependencies, risks, and potential roadblocks
→Prepare clear, concise, and executive‑ready communications, including status updates, presentations, and written deliverables
→Track project progress and performance, ensuring deadlines, quality standards, and objectives are consistently met
→Apply structured problem‑solving to resolve issues, make recommendations, and drive decisions forward
→Operate independently with strong time‑management and prioritization skills in a remote work environment
→Support continuous improvement of project processes, tools, and governance practices

Requirements

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Bachelor’s degree in Business Administration or a related field
5–7 years of experience in project management, program management, strategy, or a related discipline
Proven experience coordinating projects across multiple stakeholders in a matrixed organization
Strong verbal and written communication skills with the ability to craft clear, compelling narratives for senior audiences
Demonstrated strategic thinking, analytical skills, and proactive problem‑solving ability
High level of attention to detail with strong organizational and execution skills
Ability to work independently, manage competing priorities, and meet deadlines with minimal oversight
Proficiency with common business and project tools such as Word, PowerPoint, Project, Visio, or equivalent platforms

Requirements

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PMI or PMP certification
Experience supporting enterprise‑level or large‑scale strategic initiative
Background working in fast‑paced, evolving environments with shifting priorities
Demonstrated ability to anticipate risks and influence outcomes without direct authority
Experience presenting recommendations and insights to executive or senior leadership audiences

At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $110000– $120000 USD Per annum. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range.

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: