Bluewaterthinking19d ago

Program Analyst - Payer EDI Production Support

Fully Remote - Based In UsaRemotemid

OtherProgram Analyst

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Quick Summary

Key Responsibilities

Manage intake, documentation, and tracking of production issues impacting EDI operations Monitor and support resolution of issues such as data discrepancies, transaction errors,

Requirements Summary

Bachelor’s degree in Information Systems, Health Informatics, or related discipline Minimum of 4 years of experience in Electronic Data Interchange, healthcare technology, IT operations,

Technical Tools

OtherProgram Analyst

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals.

Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.

Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs.

Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners.

Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible.

Blue Water Thinking is seeking Program Analysts to support an upcoming program within the VA. Program Analysts will support the VA Payer EDI product team by managing the intake, documentation, tracking, and coordination of production issues impacting healthcare data exchange operations. This role works closely with VA stakeholders, operational teams, and technical teams to ensure timely identification, analysis, and resolution of issues affecting EDI transactions and related systems.

Responsibilities

~1 min read

→Manage intake, documentation, and tracking of production issues impacting EDI operations
→Monitor and support resolution of issues such as data discrepancies, transaction errors, and system anomalies
→Assist in analyzing EDI transactions and data flows to identify and document issues
→Support root cause analysis efforts by gathering data and collaborating with technical teams
→Perform data analysis activities, including running SQL queries and reviewing system data
→Search and review transactions and supporting documentation across enterprise systems
→Support troubleshooting of reporting discrepancies and data inconsistencies
→Participate in Agile ceremonies, including backlog tracking and issue management using tools such as JIRA
→Coordinate with internal and external stakeholders to support issue resolution and communication
→Provide status updates and reporting to stakeholders and program leadership
→Maintain and update documentation, including standard operating procedures (SOPs)
→Assist in identifying process improvements to enhance issue tracking and operational workflows
→Support day-to-day operational activities to ensure continuity of EDI-related processes

Requirements

~1 min read

Bachelor’s degree in Information Systems, Health Informatics, or related discipline
Minimum of 4 years of experience in Electronic Data Interchange, healthcare technology, IT operations, or Agile environments
Experience troubleshooting system or operational issues
Experience working in Agile environments and using tools such as JIRA
Strong analytical and problem-solving skills
Strong communication and coordination skills

Requirements

~1 min read

Experience supporting federal healthcare programs
Experience working within VA or similar environments
Familiarity with healthcare IT systems or payer systems
Certification in Electronic Data Interchange or Agile practices

What We Offer

~1 min read

Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below.

What We Offer

~1 min read

Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental, and vision), paid time off, federal holidays, and a matching 401(k) plan.

This is a fantastic opportunity to be part of an impactful communications team, supporting the VA in its efforts to transform healthcare for veterans. If you’re passionate about communications and want to contribute to a meaningful cause, we encourage you to apply!

Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.

Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...)
Candidates must fill out the below form to the best of their knowledge