B
Bpmcpa6mo ago

NetSuite Senior Support Consultant

United StatesUnited StatesRemoteFull-timesenior
OtherConsultant
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Quick Summary

Overview

BPM – where caring and community is in our company DNA; we are always striving to be our best selves; and we’re compelled to ask the questions that lead to innovation.

Technical Tools
excelnetsuite
BPM – where caring and community is in our company DNA; we are always striving to be our best selves; and we’re compelled to ask the questions that lead to innovation.

Working with BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities.  Our shared entrepreneurial spirit drives us to see and do things differently.  Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter. 
 
What you get: 
Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility. 
Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections.
Balance & flexibility: 14 Firm Holidays including 2 floating, Flex PTO, paid family leave, winter break, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself. 
Professional development opportunities: A learning culture with CPA exam resources and bonuses, tuition reimbursement, a coach program, and live classes, workshops, and seminars through BPM University.

Who is successful at BPM:
·         Caring people who put others first 
·         Self-starters who embody the BPM entrepreneurial spirit 
·         Authentic individuals with a diverse point of view 
·         Lifelong learners with a drive to excel 
·         Resilient people who rise to the occasion 

We are seeking a highly skilled and experienced NetSuite Support Senior Consultant to join our growing Support Organization. This is a newly created position designed to meet the increasing demand for U.S. based NetSuite support resources within our managed services team.

As a Senior Consultant, you will provide hands-on support, configuration, and optimization of NetSuite environments for our clients. You will work closely with stakeholders to troubleshoot issues, implement enhancements, and ensure the platform is aligned with business needs. This role is ideal for a self-driven, analytical professional who thrives on solving challenging problems, works with minimal handholding, and takes ownership from issue to resolution.
  • Serve as a NetSuite subject-matter expert across service-centric modules — including SuiteProjects (SRP), Advanced Revenue Management (ARM), SuiteBilling, Financials, and Fixed Assets.
  • Analyze, troubleshoot, and resolve functional and technical (with help of our developers) issues, often involving complex inter-module or integration dependencies.
  • Design and implement scalable, efficient NetSuite solutions tailored to evolving client requirements.
  • Act as the primary client liaison for ongoing support cases — ensuring clear communication, accountability, and timely resolution.
  • Able to conduct rapid environment assessments and facilitate client onboarding into Managed Services, ensuring smooth knowledge transition.
  • Create and maintain clear, comprehensive documentation for optimization, resolutions, and process improvements across all assigned managed services cases.
  • Identify and drive continuous improvement initiatives within client environments and the Managed Services framework.
  • Collaborate cross-functionally with functional, technical, and account leadership teams to deliver exceptional client experience.
  • 4+ years of hands-on NetSuite experience, including support and implementation.
  • NetSuite certifications (ERP Consultant, Administrator, Financial User, SuiteAnalytics) strongly preferred.
  • Strong understanding of NetSuite modules and business processes (R2R, P2P, O2C, D2B).
  • Excellent problem-solving, communication, and client-facing skills.
  • Ability to work independently and manage multiple support cases simultaneously.
  • Bachelor’s degree in accounting, Finance, Information Systems, or related field.
  • Location & Eligibility

    Where is the job
    United States
    Remote within one country
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    November 3, 2025
    First seen
    March 26, 2026
    Last seen
    May 10, 2026

    Posting Health

    Days active
    44
    Repost count
    0
    Trust Level
    32%
    Scored at
    May 10, 2026

    Signal breakdown

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    NetSuite Senior Support Consultant