Associate, Platform Operations

BranchLab is an AI-native healthcare commercialization platform that helps pharmaceutical brands, healthcare marketers, agencies, and media partners identify, activate, and optimize audiences most likely to drive meaningful health outcomes.

Using predictive modeling and advanced audience intelligence, BranchLab enables clients to build custom patient, caregiver, and healthcare professional (HCP) audiences, activate them across digital, TV, social, audio, and out-of-home media, and optimize performance against real-world outcomes.

Our mission is to improve healthcare commercialization by helping organizations make faster and smarter marketing decisions while maintaining the highest standards of privacy, compliance, and scientific rigor.

We work with some of the world's leading healthcare organizations to improve how treatments, providers, and health information reach the people who need them most.

THE OPPORTUNITY

We are seeking an Associate, Platform Operations to support the setup, QA, delivery, and tracking of audience-led campaigns. This role is ideal for someone early in their career who is detail-oriented, organized, curious, and excited to learn how audience strategy, campaign activation, platform partners, and client goals come together in a fast-moving Series A startup environment.

You’ll work closely with the Platform Operations team and, with support, Client Services and other internal partners to help ensure audience deliveries are accurate, timely, and well-documented. The right person will be energized by change, eager to raise their hand, and willing to jump in where needed to support new priorities, changing workflows, and emerging team needs.

In this role, success means becoming a reliable operator who can execute assigned audience build, delivery, QA, tracking, and reporting tasks accurately and on time. Over time, the Associate, Platform Operations will develop a stronger understanding of BranchLab’s products, delivery partners, client workflows, internal operating standards, and the connection between audience strategy and campaign outcomes.

A successful Associate will raise issues early, communicate clearly, document work carefully, respond constructively to feedback, and contribute ideas that help the team improve accuracy, speed, and consistency.

WHY JOIN BRANCHLAB?

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  Competitive Salary & Comprehensive Benefits

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  Small, Agile Team – Your work will have a direct impact

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  Equity Opportunities – Grow with the company