Business Operations Manager

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

Brightwheel is seeking a talented individual to join the Business Operations team. You are a strategic thinker and pragmatic executor who is excited to  drive strategic initiatives and outcomes across the business. You have excellent business acumen and communication skills. You take ownership and consistently deliver high-quality results on time. You enjoy working with cross-functional partners to tackle complex problems. You thrive in the pace of change at high growth tech startups. You love diving deep to develop and implement data-driven solutions to address a wide range of challenges and opportunities across all areas of the business. 

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  4-8 years of work experience at a top management consulting firm or operations role leading cross-functional projects that improved business performance 

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  Exceptional critical thinking, analytical and problem-solving skills: you can bring structure to ambiguous challenges and turn data-driven insights into strategic recommendations 

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  Strong stakeholder and project management skills to effectively influence and manage expectations with senior leaders and cross-functional teams

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  Demonstrated sound business judgment and strong listening skills; ability to understand the “why” and get to what matters quickly

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  Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes; experience with financial and strategic modeling

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  Experience using AI tools in day-to-day work 

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  Desire to learn: this role requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.