C3El1mo ago

Information Technologist I – Information Management Officer (IMO)

Fort Sillmid

Other

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Provide Tier II/III support for desktops, laptops, tablets, servers, printers, scanners, multifunction devices, and cellular devices. Install, configure,

Requirements Summary

C3EL is seeking a cleared professional to support our mission at Fort Sill in Oklahoma.

Technical Tools

Other

Responsibilities

~1 min read

→Provide Tier II/III support for desktops, laptops, tablets, servers, printers, scanners, multifunction devices, and cellular devices.
→Install, configure, and maintain Windows-based operating systems and Microsoft 365 applications.
→Perform system imaging, deployment, upgrades, patching, and lifecycle support.
→Administer and troubleshoot Microsoft Intune and endpoint management systems.
→Support LAN/WAN and wireless network connectivity troubleshooting.
→Maintain compliance with cybersecurity and IA requirements.
→Process and track service requests and work orders through Army Enterprise Service Management Platform (AESMP).
→Provide classroom automation and training system support.
→Document technical procedures and system configurations.
→Support implementation of system upgrades and configuration changes.
→Coordinate with web, AV, and LMS personnel as required.

Requirements

~1 min read

U.S. Citizenship.
An active, in-scope US Government issued Secret clearance.
Minimum of two (2) years of client support in a Microsoft Windows-based environment.
Experience supporting Windows 10/11 operating systems.
Experience with Microsoft 365 and enterprise productivity tools.
Working knowledge of TCP/IP networking fundamentals.
Experience troubleshooting hardware and software issues in a structured IT environment.
Ability to operate in compliance-driven DoD environments

IAT Level II compliant (e.g., Security+ CE or equivalent) if required for elevated privileges.
Must meet required Computing Environment (CE) certification requirements.
Must maintain continuing education requirements as applicable.

Requirements

~1 min read

Experience supporting Army or DoD enterprise networks.
Experience with Microsoft Intune or endpoint management platforms.
Experience supporting large-scale user populations (5,000+ endpoints).
Familiarity with enterprise IT service management processes.

Associate’s degree in information systems/computer science or technically related degree; OR three (3) years of technically related field experience in desktop support or network administration.