Quality Assurance Manager

CAMP is seeking a Quality Assurance Manager who is excited to join a role that balances aviation industry compliance, analyst service, and software delivery quality. The QA Manager will lead and continuously improve our Quality Management System (QMS), ensure compliance with aviation industry standards, and drive software release quality across CAMP's SaaS platforms. The successful candidate will combine a deep background in aviation quality assurance with the analytical and technical fluency required in a modern, data-driven software organization.

• →Lead the QA team to achieve quality objectives and ensure the delivery of high-quality products and services to our clients across both aviation compliance and software platforms.
• →Develop and maintain the QMS in compliance with aviation industry standards, including ISO 9001 and AS9100.
• →Oversee internal and external audits, ensuring that all procedures and services meet stringent quality requirements.
• →Drive quality escape resolution forward including root cause analysis, corrective action, and follow-up in accordance with corresponding SLAs.
• →Implement continuous improvement initiatives based on data-driven analysis, root cause investigation, and industry best practices.
• →Manage and mentor QA team members, fostering an environment of continual professional growth and expertise in quality assurance.
• →Work cross-functionally with operations, product, engineering, customer support, and other departments to integrate quality assurance methodologies throughout the organization.
• →Leverage AI-assisted quality tooling and BI dashboards (e.g., Power BI) to surface trends, monitor KPIs, and present data-driven insights to senior leadership.
• →Report directly to senior leadership with regular updates on QMS performance, audit outcomes, and quality metrics.

• Bachelor’s degree in quality management, Aerospace Engineering, Computer Science, or a related field. Masters preferred.
• Minimum of 7 years' experience in a QA management role, specifically within the aviation, aerospace, or aviation SaaS sector.
• Certifications such as Certified Quality Manager (CQM), Certified Quality Auditor (CQA), or equivalent is highly desirable.
• Strong working knowledge of aviation industry regulatory requirements and quality management systems (ISO 9001, AS9100).
• Experience with QMS software platforms and quality tracking tools; proficiency with BI/analytics tools such as Power BI.
• Exceptional leadership skills with a record of developing effective QA teams.
• Demonstrated ability to drive continuous improvement and implement strategic quality plans spanning compliance and software delivery contexts.
• Superb communication, organizational, and analytical skills.
• Ability to manage multiple projects and responsibilities simultaneously.