Client Services Specialist

• →Preparation, control, and maintenance of legal documents (letters of intent, offers, proposals, commission agreements, listing agreements, amendments, waivers, extensions, and Multiple Listing Services agreements) throughout the deal and due diligence process
• →Maintain and review property listings and manage expiry dates and prepare required documentation
• →Maintain records of correspondence for property listings with agents and update client reporting as required
• →Work closely with agents on various initiatives and special projects
• →Coordinate deal processing with agents and Accounting Department
• →Schedule meetings, appointments, property tours and travel plans
• →Proofread copy for spelling, grammar and layout. Make appropriate changes and ensure the accuracy and clarity of the final copy
• →Provide administrative support for internal and external correspondence including file management, scanning, photocopying, organizing and distributing marketing materials

• Organize, create, prepare and produce client specific packages, presentations, and proposals
• Assist with preparation, coordination and assembly of marketing materials for property listings, including brochures, email communications, invitations, signage, and announcements, while maintaining the Avison Young brand throughout all projects
• Update listings on Avison Young website and other locations as advised

• Conduct market information research through various sources including CRM and third-party databases such as MLS, Altus, CoStar etc.
• Prepare property availability surveys and other applicable research and marketing collateral relevant
• Update CRM database with current market and client information

• 3+ years of experience in operations coordination, administrative operations, or commercial real estate support
• Strong understanding of real estate documentation, compliance, and transaction processes (commercial experience preferred)
• Ability to work independently with minimal oversight
• Highly organized with strong attention to detail and time management skills
• Ability to manage multiple priorities in a fast-paced, service-driven environment
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Experience with CRM systems, MLS, CoStar, Altus, or similar platforms is an asset
• Strong communication, proofreading, and stakeholder coordination skills

• Operational execution and accountability
• Organization and process management
• Service orientation and responsiveness
• Discretion and professionalism
• Adaptability in a high-volume environment
• Collaboration across brokerage, operations, and leadership teams

Avison Young practices as an equal opportunity employer in all services locations around the world.  We are committed to building and maintaining a workforce diverse in experience, skills and knowledge with uniformity in service excellence, commitment and integrity. 

The firm maintains a strict policy to ensure employment opportunities are equal and do not discriminate based on race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, protected veteran or military service status, or any other elements protected by law.

Avison Young welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates during the recruitment process. For those requiring assistance, information relating to the need for accommodation and accommodation measures will be addressed confidentially. 

Avison Young is committed to employing the best talent with the most fair and equitable recruitment practices. Apply with us TODAY!