Client Services Specialist

The Client Services Specialist is responsible for performing routine clerical and administrative functions for HMA departments and divisions. This includes drafting correspondence, scheduling appointments, preparing expense reports, coordinating travel, supporting meeting and event logistics, maintaining calendars, and assisting with special projects.

• Communication and Correspondence
  • Manage correspondence, including emails, mail, and phone calls.
  • Respond to inquiries and direct them to the appropriate colleague or department.
• Administrative Support
  • Assist with expense report preparation for colleagues.
  • Maintain Outlook calendars and schedule meetings or appointments as directed.
  • Input data into databases and prepare documents.
  • Provide administrative support to HMA offices and departments as needed.
• Travel Coordination
  • Coordinate travel arrangements and itineraries with the travel department.
• Event and Project Management
  • Actively participate in the logistics and management of assigned HMA events.
  • Assist with special projects as assigned.
• Cross-Departmental Collaboration

Minimum of a high school diploma or GED required; associate degree in business or related discipline preferred. Notary certification preferred.

Minimum of 1 year of experience in event management and/or supporting multiple executives preferred.

• Proficient with Microsoft Suite, Zoom, Teams, and Smartsheet.
• Solid time management skills.
• Excellent attention to detail and organizational skills.
• Exceptional oral and written communication skills.
• Superior interpersonal skills.
• Ability to multi-task.
• Ability to effectively coordinate events and logistics simultaneously.
• Ability to manage significant recurring responsibilities with unpredictable short-term demands.
• Ability to be proactive, flexible, and able to switch gears quickly from one project to the next.
• Capable of handling confidential information in a discrete manner.
• Ability to work extended hours when deadlines are approaching.

Leavitt Partners, an HMA Company, helps clients thrive at the intersection of healthcare and the federal government. We partner with healthcare and human services organizations to understand and influence the policy, political, stakeholder, and other dynamics impacting healthcare. Our team is driven to use our decades of government and private-sector experience to improve lives by advancing value and making health care more accessible, effective, and sustainable.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

The posted hourly rate for this role at HMA includes a range of factors that we consider when making compensation decisions. These factors include but are not limited to experience, education, training, skills, licensures, and certifications, along with other business and organizational needs. HMA may adjust the posted hourly rate estimate for applicable geographic differentials associated with the location where we may fill the position. At HMA, we generally do not hire an individual at or near the top of the range for their role. All compensation decisions are dependent on the variables of each case. A reasonable estimate of the existing hourly rate for this position is $23-$29/hr.

HMA offers a robust benefits package for full-time colleagues. Benefits include health, dental, vision, group life/AD&D, voluntary life/AD&D, short-term disability, long-term disability, paid parental leave, paid time off, paid holidays, 401(k) employer match and safe harbor contribution, and our long-term equity incentive plan.