Administrative Support

Canadian Base Operators (CBO) is growing it's Southport team! If you are an organized, customer-focused professional who thrives in a collaborative environment, this is a great opportunity to contribute to meaningful work supporting the Royal Canadian Air Force (RCAF).

As a proud partner with Kelowna Aerospace Defence Programs, we deliver a wide range of critical support services to military training operations. In this role, you'll be part of the team that ensures students, staff and visitors have a seamless and welcoming experience every day.

The Administrative Support position reports to the Client Services Supervisor and provides essential administrative, reception and coordination support across the site.

• Prepare clear, accurate reports, letters, and documentation
• Process bookings and reports in UniResMan hotel software
• Support staff and students with claims, course reports, and travel arrangements
• Transcribe and prepare minutes for meetings
• Prepare documents and welcome packages for new students
• Conduct orientation briefings for new student courses
• Maintain reference library publications
• Create building access cards and ID badges
• Assist with stocking supplies and cross departmental tasks
• Manage incoming and outgoing mail; coordinate information flow
• Provide backup support to other Client Services team members

• Order and maintain office supplies
• Maintain telephone lists, files, and routine administrative records

• Respond to telephone and email inquiries professionally and accurately
• Greet and assist visitors, vendors, and customers in a courteous manner
• Ensure a positive front-desk experience that reflects CBO's standards

• Effective Communication
• Customer Focus
• Problem Solving and Innovation
• Teamwork and Collaboration
• Respect for others

• High School Diploma or equivalent (required)
• Certificate in an administrative field (asset)

• 1-3 years of administrative experience in an office environment
• Knowledge of RCAF administrative functions and processes (asset)

• Strong attention to detail and accuracy
• Intermediate use of MS Office (Word, Excel, Outlook, Teams)
• Organized, with strong time management skills
• Ability to work effectively with shifting priorities
• Self-motivated, reliable and resourceful
• Excellent verbal and written communication skills
• Eligible to obtain an Enhanced Reliability Clearance by the Canadian Industrial Security Directorate

• Be part of a mission‑driven team supporting Canada’s military training programs
• Build specialized administrative skills in a unique operational setting
• Work with supportive colleagues in a collaborative environment
• Play a central role in helping students and staff succeed from day one
• Gain valuable experience with government and defence‑related processes

Some client facilities may require proof of vaccination. If applicable to this role, candidates may be asked to meet client-specific requirements prior to hire.

Canadian Base Operators welcomes and encourages applications from persons with disabilities. Accommodations are available upon request throughout the recruitment and selection process.

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