Front Office Assistant

🕗 Schedule: Monday–Friday, 8:00 AM – 4:00 PM💼 Experience Required: Minimum 2 years in a medical office setting⚡ Environment: Moderate-paced, supportive, collaborative, & high-spirited

We are seeking a reliable, personable Front Office Assistant to join our front‑line team. In this role, you will be the first point of contact for patients and visitors, providing a welcoming experience while supporting daily administrative and clerical operations. This position is ideal for someone who is professional, organized, and passionate about delivering excellent service in a medical environment.

Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.

As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.

Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.

• →Greet and assist patients, visitors, and families in a warm, professional manner
• →Answer multi‑line phones, route calls, and manage voicemail messages
• →Schedule patient appointments and maintain accurate calendars
• →Check patients in and out, verify insurance information, and update records
• →Manage front office tasks such as filing, scanning, data entry, and mail handling
• →Maintain a clean, organized, and patient‑friendly reception area
• →Collaborate with clinical and administrative staff to ensure smooth daily operations
• →Provide general support to the medical team as needed

• 1+ year of Front Office Assistant experience in a medical setting (required)
• Strong communication and customer‑service skills
• Comfortable working in a moderate‑paced, team‑driven environment
• Organized, detail‑oriented, and able to multitask effectively
• Basic proficiency with computers, scheduling systems, and office technology
• Professional, friendly, and dependable