Front Office Assistant, Sr

Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.

As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.

Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.

• →Provide exceptional customer service to patients, visitors, and clinical staff
• →Perform routine scheduling and administrative functions
• →Manage multiple tasks such as answering phones, filing, and processing documentation
• →Complete charge entry and cash handling accurately
• →Serve as a liaison between patients, physicians, and insurance companies (including referrals and authorizations)
• →Support quality assurance activities and help maintain a clean, organized office environment

• 2+ years of experience in a medical office environment
• High school diploma or equivalent
• Confidence learning new systems and skills
• Strong communication and customer service demeanor
• Ability to multitask in a moderately paced setting
• Experience with ICD & CPT coding is a plus
• Comfortable working collaboratively with a supportive team

When you join our team, you’re supported by colleagues who care about the work we do and one another. We value reliability, professionalism, and a warm, patient‑centered approach.