Test Engineer 1

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

• →Conduct manual and automated system-level performance testing of Multi-Function Printers (MFPs) to validate product functionality, reliability, and certification requirements.
• →Execute testing activities in strict accordance with established processes, procedures, and quality standards to ensure certification compliance and data integrity.
• →Collect and analyze diagnostic logs, collaborating with Lab Engineers to investigate, reproduce, and troubleshoot hardware, firmware, and performance-related issues.
• →Document, track, and manage product defects through Jira, providing detailed reproduction steps and supporting evidence.
• →Record and maintain test results within performance certification databases, ensuring accurate and timely reporting of validation data.
• →Support printer lifecycle management by maintaining, configuring, and upgrading printer hardware, firmware, and test environments as required.
• →Assist cross-functional engineering teams in defect triage, root-cause analysis, and verification of corrective actions to improve overall product quality and performance.
• →Flexibility to support other labs and projects, as requested.
• →Perform additional duties as assigned.

We are currently hiring a Test Engineer 1 to support our global client onsite in Boise, Idaho. This role is technical in nature and the ideal candidate would benefit from experience in an ever-evolving R&D team culture. This is a full-time position which offers comprehensive benefits. The candidate must be local to the Boise area to be able to work a 100% onsite standard work week with regular working hours.

• Knowledge of HP family of Printers with a good understanding of HP printer features and functionality.
• Strong written, verbal, and interpersonal communication skills required with the ability to effectively communicate with varied levels of employees.
• Ability to work independently and with a team.
• Ability to quickly adapt to changing environments and situations.
• Proven ability to multitask across projects.
• Strong attention to detail with ability to follow detailed directions.
• At minimum, intermediate user knowledge and experience with PC's including Microsoft Office products like Word, Excel, and Access with comfortability navigating and viewing web pages.
• Minimum educational level expectation is a high school diploma or has passed GED (General Educational Development) examinations.

Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance. 

• A competitive pay range of $17.50-$18.00/hr (depending on experience).
• 10 days per year of Paid Time Off (PTO).
• 8 paid holidays + 1 personal floating holiday
• 401(k) retirement plan with company match. 
• Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance. 
• Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.