Workers’ Compensation Adjuster – Midwest National Accounts

• →3+ years of workers’ compensation claim handling experience
• →Strong experience handling Illinois workers’ compensation claims
• →Experience managing claims across multiple jurisdictions
• →Exposure to or experience with litigated workers’ compensation claims
• →Strong analytical, organizational, and decision-making skills
• →Excellent verbal and written communication skills with a high standard for responsiveness
• →Ability to manage a full caseload independently in a fast-paced environment
• →Proficiency in Microsoft Office applications
• →Reliable, predictable attendance during assigned client service hours

• IA and/or NE adjuster licenses are a plus

• Prior TPA experience handling national or multi-state accounts

• Experience with high-volume or complex claim environments

• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

 

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment

 

 At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:  

• Quality claim handling – thorough investigations, strong documentation, well-supported decisions
• Compliance & audit performance – adherence to jurisdictional and client standards
• Timeliness & accuracy – purposeful file movement and dependable execution
• Client partnership – proactive communication and strong follow-through
• Professional judgment – owning outcomes and solving problems with integrity
• Cultural alignment – believing every claim represents a real person and acting accordingly

 

 

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

 

• Lead with transparency We build trust by being open and listening intently in every interaction.
• Perform with integrity We choose the right path, even when it is hard.
• Chase excellence We set the bar high and measure our success. What gets measured gets done.
• Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
• Win together Our greatest victories come when our clients succeed. 

 

 

 

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