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Quick Summary

Overview

Overview Believe in People? The best people have one thing in common. They care. Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and…

Key Responsibilities

About the Role: As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate…

Requirements Summary

Knowledge of general office procedures. IT literacy including proficiency in word processing, excel spreadsheets and data entry. Good interpersonal skills and a willingness to work flexibly as part of a team.

Technical Tools
excel

 

About the Role

~1 min read

 

  • As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
  • To ensure effective processing of correspondence/ data entry as required.
  • To collate, monitor and report data/information & statistics as required.
  • To ensure that admin, record-keeping, and communication within the project are maintained.
  • Work flexibly across operational sites as required.

 

 

  • Knowledge of general office procedures.
  • IT literacy including proficiency in word processing, excel spreadsheets and data entry.
  • Good interpersonal skills and a willingness to work flexibly as part of a team.
  • The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
  • Solid numeric skills.
  • Good organisational skills

 

 

  • 25 days holiday (+ bank holidays) rising by 1 day for each years’ service (Capped at 30 days)
  • Flexible working arrangements 
  • Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
  • Contributory pension scheme 
  • A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
  • A friendly and supportive team 
  • Training, career development & progression opportunities
  • Participation in our refer-a-friend scheme

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

 

Direct applications only we will not be engaging agencies for this vacancy.

 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

Salary is subject to review in line with the 2025/26 pay award.

CGL SPOT (20) (£26,091.00 - £26,091.00)
N/A - Outside London Weighting Area
27/5/2026
18/5/2026
Laura Iceton | Laura.Iceton@cgl.org.uk
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

Location & Eligibility

Where is the job
Location terms not specified

Listing Details

Posted
April 23, 2026
First seen
May 6, 2026
Last seen
May 7, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
18%
Scored at
May 6, 2026

Signal breakdown

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careers-changegrowliveAdministrator